LMS Timeout Issue

Hello.

I currently use Articulate 360 to create and publish courses on the LMS Saba. One of our current courses runs about 1 hour and we have had an issue where users leave their training open while they complete something else work related. They come back to the training and complete it later (sometimes a day later and they've just left their browser open) but the LMS doesn't register the training as complete.

 

Has anyone discovered a solution for this when published in HTML5. We don't currently support Flash so that unfortunately is not an option.

1 Reply
Leslie McKerchie

Hi Katrina,

Thanks for reaching out and sharing the details about what you would like to include with your courses on your LMS.

It sounds like you are already aware of our documentation here since you mention needing a solution for HTML5. We do have this feature request shared with our team, so I'll be sure to add this conversation to the report as well so that we can share any updates with you here.