3 Replies
Alyssa Gomez

Hi Betti,

I'm really sorry you've lost 3 hours of work! It's an awful position to be in, made only more frustrating by how tricky it is to track down the cause of the problem. 

When you opened the Storyline template file and realized your work was missing, did you see a Storyline error message? 

Also, is the file saved to your local hard drive or a network drive?