Missing info about file name in timline

Hi there!

It seems that the information about the file name on the timeline has disappeared. For example the audio file. Previously, I could figure this out by hovering over the file. By doing so the name appeared. This doesn't work any longer. Is this something you deliberately have removed?

I would like to have that information, cause it's so much easier to change av file if I know the name of it.

10 Replies
Alyssa Gomez

Hi Peter!

Thanks so much for bringing this to our attention--I'm seeing the same thing you're seeing. 

When I hover over a MP3 file in the timeline of a Storyline 3 project, I can preview the file name. However, that same preview is not there in Storyline 360.

I'll bring this up to my team so we can begin looking at next steps. Thanks again for letting us know about this, and I'm sorry it's slowing you down!

Leslie McKerchie

Hey Dave, Mark, and Terra,

Sorry that you've been affected by this as well. I've updated the report to reflect the user impact and our team is taking a look, but I have no ETA at this time.

I wasn't sure if it were helpful in the meantime to share a tip another affected user shared:

I am experiencing the same issue.  I found a work around...if I right click on the waveform and choose Export, I can see the filename. Then I just cancel out.  This is not ideal but will hopefully get you through until the bug can be fixed.

Robert Stewart

No file name of audio file when hovering over track.

This needs to be fixed NOW !

While you're at it. Add the file name to the top window of the audio editor.

While you're at it add the audio name to track name

Cannot wait half a year for next update need it NOW !!!!!!!!

(also: anyone getting locked folder files after publishing? e.g. cannot rename)

 

 

 

Ashley Terwilliger

Great news!  We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.

The item you'll be interested in is how we fixed the issue where Audio Filenames were no longer showing in the Timeline when the mouse is hovered over the Audio.

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.