Forum Discussion
Missing preview
Hi - My project seems to be missing some of its preview slides, since the last update. I've tried restarting, saving under a new name, the usual things.. I minor issue, but you might like to log it
Hi, Adam.
Thank you for reaching out! I'm happy to take a look at what's going on with the blank thumbnails.
Let me ask you a few questions to help you troubleshoot the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the issue, I'd like to take a look at your .story file.
Are you able to share your .story file either publicly here or privately through a support case?
