Multiple Choice Quiz and the Submit Button

Jan 02, 2019

Hello Users,

I have a multiple choice quiz slide with a correct and incorrect layers with audio files attached to each. I added a trigger to disable/hide the Submit button on the player until the timeline ends for the quiz slide. When it ends, the submit button becomes available, which is what I wanted to achieve. However, if no answer is selected and the learners clicks Submit, he receives a pop up message that says "invalid answer, you must answer..."which is great but as soon as he clicks ok to that pop up message, both the correct and incorrect audio files play. How can I fix this? When the learner click ok on the pop up message, he should be taken back to the quiz so he can make a selection.

Thank you,


22 Replies
Leslie McKerchie

Hello Javier and welcome to E-Learning Heroes :)

Thank you for reaching out and sharing the details of what you are experiencing with your course.

This is an issue we are currently looking into, so I'll be sure to add this conversation to the report so that we can update you here when we have additional information to share.

Here is the workaround we've identified in the meantime:

  • Add a Play Media <Audio Name> when timeline starts trigger on both Correct/Incorrect layer.
Matt Steffeck

Seeing another wrinkle. See attached: If you answer nothing on slide 1 click submit, the incomplete pop up comes up, but when you close it that popup if you wait 1 sec. it jumps to the next slide. It looks like the Incomplete pop up is triggering the Incorrect Layer timeline and then jumping to next.

Leslie McKerchie

Great news!  We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here.  

The item you'll be interested in is:

Fixed: Audio tracks from multiple layers could play simultaneously, even when the layers weren't open.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

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