Thanks, Sam. I'm also using a Mac and testing with Chrome Version 60.0.3112.90.
Have you tried testing in another LMS environment like SCORM Cloud? I'd also be interested in taking a look at the file. Could you send it my way? If you'd rather share it privately, click here.
We were seeing this bug in older versions of Storyline, but we've since released a fix in Update 16. We're now on Update 20.
Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.20.16814.0 in the bottom-right corner.
We also tested the file in Chrome on Windows 7, and everything is working as expected. When we tab to the next button and press spacebar, nothing happens until the timeline ends. There isn't a way to skip the restricted navigation.
The space bar is mimicking the button that was pressed. For example, if I clicked the "Submit" button previously, it will mimic the "Submit" button. If I click on the "Open attachment button" it will open the attachment. In my previous round of testing I must have hit the "Next" button with the mouse. I can confirm, that if you click the next button, then use the space bar immediately after, it will skip to the next slide. If you send me a link I can send you the course I am using.
Sorry the first video didn't have sound for some reason. it's working with all buttons, Prev, Next, quiz questions, even attachments. It remembers the last button you clicked with the mouse and then mirrors it. I've tested your version and it seems to be working fine. I'm Also running Win 7 (enterprise) with the latest update of Chrome.
Here is another video with out audio, notice that I'm cycling forward and backwards with the space bar. Note this recording is a different course, on a different computer (in a different physical location - off the corporate network).
I viewed your first video without sound, and it was tough for me to make out what was happening there. The second video didn't play for me at all. Perhaps you could use Peek to record another demo for me?
The original issue in this thread was that learners were skipping restricted navigation by tabbing to the next button and pressing Spacebar. However, it sounds like that's not what's going on in your file.
Note, I have completed a complete fresh install of All 360 products and can still replicate the issue. Issue appears with both Modern and Classic players. Is there a possibility SL is somehow picking up an Accessibility feature inherent to either Microsoft or SL?
Sorry folks, the above video will illustrate this better, I wasn't able to get audio working with Snagit. Peek did the job. but to answer your question directly, yes it does allow you to skip (regardless of how you restricted the next button). But in my case it goes beyond that. It mimics the last button you pressed. If you pressed the Prev button then on the next slide hit the space bar it will go back. Here's another example, different course, different PC, different (off network) location - includes the quiz question.
No apologies necessary, and thanks for the updated video. I can clearly see that you're able to skip through slides by pressing the spacebar.
One of the first things I noticed in your video is the environment in which you're testing. You're testing the published output locally, while the sample I sent you is hosted on a web server. That could account for some of the differences we're seeing.
In any case, I want to dive deeper into this. I'm going to send you an email requesting your file so we can take a closer look at what's going on. Keep an eye out for that message!
28 Replies
Hi there Sam, thanks for bringing this up. I tried recreating this issue in a new file here, but I still need your help.
We use SL360
The browser was Google Chrome, but run on an Apple MAC
The file was hosted on a SCORM LMS
Thanks, Sam. I'm also using a Mac and testing with Chrome Version 60.0.3112.90.
Have you tried testing in another LMS environment like SCORM Cloud? I'd also be interested in taking a look at the file. Could you send it my way? If you'd rather share it privately, click here.
I just found that running Google Chrome on Windows 7 the spacebar will advance a disabled NEXT every time. Still, the demo you posted does not.
We're publishing with restricted nav, seekbar is read only. The same settings.
I'll upload the course to the private link. Take a look. Your Articulate Case # 01119772
Sam
Thanks, Sam. And can you tell me the exact version of Chrome you're running on Windows 7?
Version 60.0.3112.90 (Official Build) (64-bit)
Thanks, I'll add those details to your case. Our team will give it a test and let you know what they find!
SL360 Team, any update on this? I am experiencing the same issue. Google Chrome, Windows 7. Spacebar will advance the slide every time.
Hi there George!
We were seeing this bug in older versions of Storyline, but we've since released a fix in Update 16. We're now on Update 20.
Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.20.16814.0 in the bottom-right corner.
Correct, I am using the latest update.
Well... that's awkward.
Hello, George! Thanks for confirming that.
I created a simple test file using Storyline 360 Update 20 -- you can test it by clicking here.
We also tested the file in Chrome on Windows 7, and everything is working as expected. When we tab to the next button and press spacebar, nothing happens until the timeline ends. There isn't a way to skip the restricted navigation.
Here's a screen recording of our testing.
Can you please test this link and let me know if you're able to skip the restricted navigation?
Update:
The space bar is mimicking the button that was pressed. For example, if I clicked the "Submit" button previously, it will mimic the "Submit" button. If I click on the "Open attachment button" it will open the attachment. In my previous round of testing I must have hit the "Next" button with the mouse. I can confirm, that if you click the next button, then use the space bar immediately after, it will skip to the next slide. If you send me a link I can send you the course I am using.
Here is a quick video that may explain it better.
Sorry the first video didn't have sound for some reason. it's working with all buttons, Prev, Next, quiz questions, even attachments. It remembers the last button you clicked with the mouse and then mirrors it. I've tested your version and it seems to be working fine. I'm Also running Win 7 (enterprise) with the latest update of Chrome.
Here is another video with out audio, notice that I'm cycling forward and backwards with the space bar. Note this recording is a different course, on a different computer (in a different physical location - off the corporate network).
Hi George!
I viewed your first video without sound, and it was tough for me to make out what was happening there. The second video didn't play for me at all. Perhaps you could use Peek to record another demo for me?
The original issue in this thread was that learners were skipping restricted navigation by tabbing to the next button and pressing Spacebar. However, it sounds like that's not what's going on in your file.
Does your file have restricted navigation?
Note, I have completed a complete fresh install of All 360 products and can still replicate the issue. Issue appears with both Modern and Classic players. Is there a possibility SL is somehow picking up an Accessibility feature inherent to either Microsoft or SL?
So tabbing to Next, or clicking Next, the space bar will invoke Next.
Even with restricted navigation, the space bar will proceed to the next slide.
I'll try this out when I have a course running.
Sam
Here's a peek video
Nice video. I don't need to test now.
Sorry folks, the above video will illustrate this better, I wasn't able to get audio working with Snagit. Peek did the job. but to answer your question directly, yes it does allow you to skip (regardless of how you restricted the next button). But in my case it goes beyond that. It mimics the last button you pressed. If you pressed the Prev button then on the next slide hit the space bar it will go back. Here's another example, different course, different PC, different (off network) location - includes the quiz question.
Hi George,
No apologies necessary, and thanks for the updated video. I can clearly see that you're able to skip through slides by pressing the spacebar.
One of the first things I noticed in your video is the environment in which you're testing. You're testing the published output locally, while the sample I sent you is hosted on a web server. That could account for some of the differences we're seeing.
In any case, I want to dive deeper into this. I'm going to send you an email requesting your file so we can take a closer look at what's going on. Keep an eye out for that message!
Quick video of the same issue happening within Reviewmyelearning. I can confirm that it's happening within a SuccessFactors LMS as well.
FYI, file has been submitted, let me know if you want more, that's a short course but I have a much longer version if you need it (97 slides).
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