I have a Storyline video I created that I've pulled into Rise. I want to get rid of the black screen with the play video button. I have audio on the first slide so from what I understand, that is what causes that.
So I took a screenshot of the first slide so the screenshot is now the first slide in the project. When I preview it works fine. When I import it into Rise, it works fine in the Firefox browser. When I use Microsoft Edge, the audio doesn't play. If I pause and play a couple of times, the audio will start playing.
Is there a better way to do this to make sure it works on all browsers?
Thanks for asking about this! The reason for the black screen black with the play button is that some web browsers no longer allow autoplay. Here's an article with more on that.
4 Replies
>I want to get rid of the black screen with the play video button.
yes and the result is, that your course don't start - that is exactly for what this "ugly" is present
>it works fine in the Firefox browser.
only if you allow "autoplay audio", otherwise not
Hi John,
Thanks for asking about this! The reason for the black screen black with the play button is that some web browsers no longer allow autoplay. Here's an article with more on that.
I hope this explains things!
The cover photo is a feature I wasn't aware of. Thank you! That will work.
Hi John,
I'm glad to hear the cover photo feature works for you! Let me know if we can help with anything else!