Publish a video

Hi Cathy!

At this time, closed captions won't be included when you publish Storyline 360 content to a single video file. However, you're not the first to bring this up, and we are tracking these requests. I'll be sure to share your thoughts with my team. If this feature gets added to a future update, I'll be sure to let you know!

For now, I'd recommend manually creating a comprehensive caption file using another tool.

Hi Cathy, can i please jump on the list of people requesting this feature. My company is very diverse and we require closed captions on our exported videos to meet our diversity and accessibility requirements.

Thanks, Rachael

Thanks for letting us know this feature is important to you, Rachael! I'll add your voice to our report, and we'll let you know if this feature gets added in the future.

Hello Alyssa, this is an option that is really important to my team as well. Please add us to your report and let us know when this feature is added.

Will do, Gayna. Thanks for adding your voice here!

I know many others have added their voices to this. I also would like to add mine and all of the State of Montana. As a government agency we are required to be 508 compliant as are all other government agencies in Montana.

I would also like this feature available as we are required to be Section 508 compliant. Thank you!

Thanks for adding your vote, Kari!  😀

We're listening to everyone's feedback on this, and here's a glimpse into how we work to prioritize feature requests. If we make changes in this area, we promise to keep this conversation updated! 

Add me to the list as well!  I actually submitted a feature request after finding this thread.  I need to host videos on a Sharepoint site that include CC.  I've found several work arounds such as using layers and triggers, but they are time consuming to set up and a pain to edit later if needed.  Adding this feature would be a HUGE win for me and my company!!  Thank you!

Thanks for sharing your thoughts and use case as well, Kelli.

I see this thread is nearly two years old and still no CCs publish with video output. It's the first thing I looked for after publishing and am disappointed to learn they don't transfer to published video. Please add me to the list or those requesting this be added!

I also need this option. Is there any way to get around this without adding caption shapes, etc to the video?

When can we expect CCs when publishing to video.  I also need this possibility...508 Compliance.

I also need this possibility as I just ran into this issue. I see that some of these threads around the issues are more than a year old. Are there any updates about CC being included in .mp4? We need to be accessible/compliant. 

Hi all!

I'm happy to share an update! Our focus has been on the Player to ensure that learners have control of what is displayed. Right now, learners can turn on closed captioning using the Player when publishing for Web, LMS, and Review 360. Publishing to video doesn't include a Player, so this functionality would already be chosen for the learner. We don't currently have this feature on our roadmap, but when we do, I'll make sure to update this discussion!

Please add me to the list too!