Publishing courses with French Accents in Storyline

Hello. Is there a way to publish course titles with French accents in Storyline? I've tried multiple ways to get them to appear correctly but the é character always appears as question marks. I took the same text and put it into Articulate Presenter and it appears correctly there. I've ruled out that it's an LMS issue as the manifest file has the accents incorrect there. The title displays correctly in Storyline throughout the publishing process.

The course title that I've been attempting to get to display correctly is: Informations Confidentielles Et Privilégiées

I attached two screen shots of the manifest file. One of them is from the course using Storyline and the other is from Presenter.

I downloaded and installed the latest Storyline update from December but I continue to experience this issue.

13 Replies
Peter Anderson

Hi Andrew!

Did you ever get a chance to open a support ticket on this? I don't see a case associated with your user name. I do see your issue and I haven't been able to find a workaround for it, so I'd recommend going ahead and contacting the support engineers for further assistance. And please feel free to leave me your case number so I can follow up with it. 

Thanks!

Justin Grenier

Thanks for submitting a Case, Andrew.

We were able to reproduce the problem, and the only work-around for now is to eliminate the accented characters from the Course Title.  I've reported the problem to the Articulate Quality Assurance Team, and we'll keep you posted on our progress.

Please let us know if you need anything else.  Thanks!