Quiz review next button not jumping to next scene ending
Mar 01, 2023
Convoluted title for a problem with quiz slides at the end of a scene. Functionality is fine when viewing normally, but when a learner navigates back to it (to review the question), and clicks 'next' nothing happens.
The only fix for this appears to be a blank slide after the quiz slide that is zero sesconds long and uses a 'jump to next slide when timeline starts' trigger. The first slide of the following scene's "previous" button then has to be directed to the quiz slide, so it doesn't create another navigation trap.
So my question is this: When did this break, and when will it be fixed? An issue similar to this has been around for more than 5years now. As seen below: https://community.articulate.com/discussions/storyline-3-navigation-bug-using-quiz-slide?utm_campaign=elh_search&utm_medium=internal&utm_source=elh-referral
Thanks!
[edit] The "old" method of adding a trigger to another slide and copy/paste -ing it onto the offending quiz slide no longer works as the trigger gets attached to 'undefined' so appears as "Jump to next scene when user clicks undefined"
4 Replies
Hi Jay,
Thanks so much for reaching out!
I have a few clarifying questions in order to understand your setup:
1. What type of quiz questions (T/F, Multiple Choice, etc.) are you utilizing in your course?
2. Have you updated the overall player settings? My recommendation is to set to "Always resume."
3. Have you modified the Slide Properties for your results slide?
You can modify to (Resume saved state, Reset to initial state, and Automatically decide.)
I've created a quick Peek to show you what I've replicated on my end.
If possible, I'd be happy to take a look at your file in order to understand your setup further. You can attach your file here in this thread or privately in a support case.
Looking forward to hearing from you!
Hi Luciana,
I've attached an example as I'm not sure my explanation was quite clear. This is occuring with all question types, we haven't tried question banks recently, but this appears to be an 'accross the board' issue with question slides regardless of their implementation. A couple caveats:
1) We aren't using results slides, These question slides are mini-quiz's / check your knowledge at the end of a scene.
2) All course publishes are set to resume saved state, individual slides are reset to initial, but quiz's are set to "Automatic" so they stay answered if completed.
In my attached example, you can see the broken-ness in scenes 1 & 2, and the new / only viable workaround I was able to create in scenes 3 & 4.
Thanks again for looking into this -
Jay
[PS EDIT] The more I look into this the more I'm seeing that the issue hasn't been dealth with in 7 yes, that SEVEN years of people comlaining in the forums. There has to be something Articulate can do about this.
Here: https://community.articulate.com/discussions/articulate-storyline/trouble-with-a-quiz-slide-at-the-end-of-a-scene
Here: https://community.articulate.com/discussions/articulate-storyline/storyline-3-navigation-bug-using-quiz-slide
Here: https://community.articulate.com/discussions/articulate-storyline/advance-problem-in-quiz-project
Here: https://community.articulate.com/discussions/articulate-storyline/end-of-scene-quiz-question-next-button-action
Here: https://community.articulate.com/discussions/articulate-storyline/question-slide-won-t-jump-to-next-scene
Here:https://community.articulate.com/discussions/articulate-storyline/navigation-issue-on-question-slide-resume
Here (OMG 10 years ago) : https://community.articulate.com/discussions/articulate-storyline/end-of-scene-quiz-question-next-button-action
I'm no longer even remotely hopeful for a real/proper solution to this as Articualte has bounced the issue around for a DECADE - what a farce.
Hello Jay,
Thanks for sharing a copy of your project file. Here is what's happening as learners navigate through your course:
One way to get around this is to place a conditional next button trigger in the slide that will only work when the end of scene question has been answered.
Attached is a file for your reference so you can see how the changes above affect the navigation of your course.
While I appreciate you explaining to me what I explained to you in my complaint, your workaround doesn't actually fix the issue.
It also requires that the next button be turned on in slide properties which is not an option as learners are most often required to answer the question. Or for clairity we could add a dialog telling them to answer the question before clicking next (more work for us, recreating functionality that already exists on the submit button).
So, removal of the next button in the slide options makes the trigger flip to 'undefined' as I mentioned initially. We could further add another trigger & var to show/hide the next button if that var is true/false based on the question being answered (but again, that adds more work and complexity for us). With that in mind, it appears that the dummy slide solution is more elegant - and transparent. Either way though, we, the users of Storyline have to work around the lack of movement from the team on a real issue. It's dissappointing.
From a back end development standpoint the fix for this flaw would be as simple as a "if next slide is 'null' goto next scene" in whatever flavour language you're using - yes it would go unnoticed in the release notes, but that's because it should already just work.
For anyone seeing this thread in the sea of others like it, I highly reccommend the dummy slide method. Just remember to remove it from the menu :)