Record screen

May 15, 2012

When I click on the Record Screen icon the entire Storyline application exits. I tried a re-boot but that did not work. Any ideas?

Jerry

3 Replies
Bruce Graham

Jerry,

This MAY be the same as what you are describing.

I saw this before, and it confused me. The way Jeanette described it was along the line of "We move Storyline out of the way so you can record", which is fine UNLESS you are trying to record Storyline!

If you want to record a Storyline window - you will need, once the record pre-window has opened, to open another instance of Storyline, record it, and at the end, the first one will re-appear, and you dro pthe video into it.

Hope I've understood your problem correctly.

Bruce

David Burton

Jerry, 

As posted by Bruce, this is by design. The Storyline.exe process from the Task Manager Application Tab will be removed. By switching the Task Manger to the Processes Tab you should see the Stoyline.exe*32 process running. Exiting the Storyline Screen Recorder should restore Storyline and place the executable back under the Task Manager Application Tab.

I hope this helps!

This discussion is closed. You can start a new discussion or contact Articulate Support.