Refresh Web Object

Jul 04, 2012

I've used the Insert Web Object to include a lot of html text into a project. When I revise the html file, the changes are not picked up inside the Storyline web object.

Is there a way to refresh the web object content?

The only thing I've gotten to work is to delete the object and re-insert it. If I do an Edit and load the same file, it doesn't pick up the changes.

It would be nice if there was an option to have it reload. Maybe there is and I've missed it?

And the Browse for the folder doesn't remember the last selected folder, so I have to click through multiple folders to reach the correct one each time.

40 Replies
Vicki Watson

Yes, I had read that. The web objects insert and display fine.

When I select edit, and choose the same folder, Storyline doesn't update the web object. I change the content of the index.html file in the folder and want storyline to pick up the new content, but edit doesn't do that. The only way is to delete the web object and reinsert it.

It's sort of like a web browser where it keeps loading the cached version of a page and you have to do a hard refresh to get it to actually load the page properly.

Robert Stewart

It's exactly as stated by Vicki above the first post. Storyline doesn't update the files of the web object folder if changes are made to them.

example: if I have an index.htm in a folder called MYSTUFF

1. I insert web object pointing to the folder called MYSTUFF.

2. I publish the storyline to a Folder called MYSTORY

3. Everything works OK

4. I change something in the index file (Example CSS styles using Notepad++ or resize an image using Corel Paint).

5. I publishing the projet again.

6. The index.htm remains the same (old version) as do the images.

I cleared all cache, so I think storyline embeds the files or uses an temp folder somewhere ?

see my original post:

If storyline has its own temp folder, let me know where it's located so I can delete old files.

Have no idea how it picks up the old files unless there embedd in the story file.


Stephen Cone


I'd like to add that Storyline and Articulate Studio have the same functionality in terms of updating of local WebObjects or Flash Based content.  From my experience it seems that instead of creating a relative or absolute link to the local file, Storyline/Studio actually "copies" the asset into its internal structure.

Where I would expect to see an update/change that is made to the external file reflected in the Storyline/Studio project, I often have to re-create the WebObject or Flash asset in StorylineStudio to update the "copied" internal file, as there seems to be no simple mechanism in place to allow us to quickly swap out assets as we can with images.

Thank you,


Justin Wilcox

Just to clarify, local web objects are added to the .STORY file. If you wanted to be able to change your web object outside of Storyline without having to reinsert the web object, you would probably want to host the web object on a web server since Storyline would simply be pulling the web object from an HTTP address. This is by design. Storyline does not pull the web object from the same folder each time you publish. If this is something you would like to see, feel free to submit a feature request.

Brian Hunt

I think the general consensus is that there should be a "Refresh WebObject" button, so when a local html source is updated, it can be implemented in the project. This would make it so the user doesn't have to go in and replace each and every instance of the WebObject.

This is necessary because there are times when one wants said WebObject to be embedded in the output file.

Jacob Wiese

Hello All,

Does anyone know of a way to refresh the content inside the web object from the main module? 

I have a module pulling in another module as a web object in a layer so that I can have a main menu/controller.  When I pull up the other module in the web object and try to hide it, it does not reset the layer or the web object.  If I set the web object up in another slide, it will reset it but it runs slower.

Is there anything that I could do or add that would reset that web object in the layer or am I just stuck with using a new slide to reset it?

Yvette Healey

Does this issue carry over to the users who view the content? In other words, if there are two courses, each of which contains a Web Object pointing to "index.html" that 'houses' a PDF, for example, will the USER see THE FIRST .PDF they loaded, rather than the second course's PDF? Will the user's cache load PDF 1 only from WebObject 1 from Course 1, rather than loading PDF 2 from WebObject 2 from Course 2?

Yvette Healey

I see. I had created 3 courses, each with 1 Web Object (referencing a .PDF). I uploaded al 3 courses with the three different embedded PDFs as Web Objects, but when I took each course, only the FIRST PDF I had viewed loaded, regardless of which of the 3 courses I launched from the LMS. If it's a local issue for me, the content creator only, I see the solution above. But if users view multiple courses that have embedded Web Objects referencing different PDFs, but they continue to only see the FIRST PDF they load, then that's obviously a very different issue.

EunJong Shin

There isn't no option to refresh, but there is a way to refesh, not delete Web Object.

On the Web Object, Click right Mouse button, and selete "Web Object" - "Edit" and select folder Icon,  In the window, Copy the old folder as new Name, and Select the new folder.
(and delete the older folder, later)

Then you will see the change in the publish files.


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