Removing the additional introduction screen that appears when viewing a course on a Mobile Device vs a PC (Storyline 3 file))

May 26, 2021

Hello,

I'm not sure if anyone has encountered this before as I couldn't find anything on the discussion forums.

I recently published a Storyline 3 file to be viewed on a PC and Mobile Devices. When I launch them there is an additional introduction screen that appears on the Mobile device when viewing the file.

For the life of me I can't figure out why it's appearing or how to remove that additional screen. I want to get rid of it because it creates an additional unnecessary click for users to launch the course (the first slide of the course is designed for them to launch it when they're ready).

Any help or suggestions would be greatly appreciated.

I've attached a screen shot of the screen I'm talking about.

Thanks in advance for your support.

Additonal_Screen_that_appears_when_viewed_on_a_Mobile_Device.jpg

30 Replies

Maria Costa-Stienstra
Staff

almost 3 years ago05/28/21 at 4:59 pm (UTC)

Hi, Kyle.

Thank you for opening a support case! I see you're working with my teammate Eric, so you're in great hands!

Please reach out to Eric through the case if you have any questions.

Math Notermans

almost 3 years ago05/29/21 at 3:15 am (UTC)

Hi a fix for this you can find here.

https://community.articulate.com/discussions/building-better-courses/how-to-get-rid-of-the-big-black-play-button-when-publishing-storyline

Kyle Enns
Author

almost 3 years ago05/31/21 at 2:31 pm (UTC)

Thanks Math!

I'll check it out :)

almost 3 years ago05/31/21 at 2:33 pm (UTC)

Thanks Maria!

I have been in contact with Eric.

almost 3 years ago06/02/21 at 9:05 pm (UTC)

Hey Math,

I've spun my wheels following your instructions and I can't seem to get the intro screen to disappear.

Would you be willing to take a look at my file to see if you can get the intro screen to disappear?

Thanks!

Math Notermans

almost 3 years ago06/03/21 at 4:37 am (UTC)

This post was removed by the author

almost 3 years ago06/03/21 at 4:38 am (UTC)

Sure share your file and i doublecheck

almost 3 years ago06/03/21 at 4:39 am (UTC)

No problem Kyle. Share your file and i will doublecheck it.

Math Notermans

almost 3 years ago06/03/21 at 4:41 am (UTC)

Weird that my posts here now seem to disappear...
Do share your story Kyle and i take a look.

Leslie McKerchie
Staff

almost 3 years ago06/03/21 at 12:24 pm (UTC)

Hi Math,

It looks like your posts were flagged as part of our spam filtering. That's why they were grayed-out or not visible to others in the community.

Our team monitors flagged posts for false positives and releases them to the community as soon as possible.

Your posts are now good to go!

almost 3 years ago06/03/21 at 7:15 pm (UTC)

Thanks so much Math!

What's the best way for me to send it to you?

Ideally I'd like to keep it off the public boards.

Math Notermans

almost 3 years ago06/04/21 at 3:15 am (UTC)

You can wetransfer it to me at m.l.notermans@tilburguniversity.edu
Your using Storyline 3 right ?

I mostly work in 360. I do have a copy of version 3 and gonna check your title in that one.

Kind regards,
Math

Kyle Enns
Author

almost 3 years ago06/04/21 at 1:10 pm (UTC)

Thank you so much Math! I really appreciate your help :)

I've sent the file over.

Correct, I am using Storyline 3.

Math Notermans

almost 3 years ago06/04/21 at 1:21 pm (UTC)

Got it..gonna get it working in SL3...

almost 3 years ago06/04/21 at 1:26 pm (UTC)

Excellent!

Thank you again Math. It's so kind of you to help me with this :)

Math Notermans

almost 3 years ago06/04/21 at 4:19 pm (UTC)

This post was removed by the author

Kyle Enns
Author

almost 3 years ago06/04/21 at 4:38 pm (UTC)

Hey Math,

I got an e-mail with your response. Looks like your post was removed again :(.

I didn't realize both files needed to be updated. Thanks for digging into this for me.

Math Notermans

almost 3 years ago06/04/21 at 5:12 pm (UTC)

Nah...its somewhere else. I removed that myself... im not sure how Storyline3 creates its js files..but i got it fixed and working. You have to fix it after publishing in your app.min.js file
That one is inside html5 > lib > scripts after publishing. If you unminify that one and add the line of code as mentioned for Storyline360 it works fine. Do check here on your mobile...

http://mathnotermans.nl/mobiles/story.html

almost 3 years ago06/04/21 at 5:27 pm (UTC)

Thank you so much for finding where to insert the coding.

I tested the link you sent me on my cell phone and it worked wonderfully.

I'll dig into the code in the app.min.js file and see if I can replicate what you did and report back.

Thank you again :)

almost 3 years ago06/04/21 at 5:41 pm (UTC)

Hello again Math,

I don't seem to see an app.min.js file in the published folders. All I see is the following in the html5>lib>scripts folder (see attached image) am I missing something?

2021-06-04_12-39-24.jpg

Math Notermans

almost 3 years ago06/05/21 at 4:01 am (UTC)

As i have an older version of SL3 there might be a difference in publishing. Im missing these files in my published folder. I used your publish settings, zipped the folder from the SL window and then unzipped it on my HD to inspect it.
Do send me you zipped folder to check...

Kyle Enns
Author

almost 3 years ago06/07/21 at 1:30 pm (UTC)

Good morning Math,

My apologies I missed your response. I have sent over the zip file.

Thank you again for your support I truly appreciate it :)

Kind Rgeards,

Kyle

Math Notermans

almost 3 years ago06/07/21 at 5:23 pm (UTC)

Do recheck this link.
http://mathnotermans.nl/mobiles/story.html
On my Samsung its working as intended. Its your version with a fixed ds-slides.min.js file

As this is as needed...attaching the fixed ds-slides.min.js file. Exchange this in your published output and you should be fine.

Kind regards,
Math