I'm creating a course in Storyline, in Arabic. Unfortunately, the right-to-left text direction doesn't seem to be working. I've set the player and the paragraph settings to read from right-to-left. I've also tried using Arabic friendly fonts such as Arial and Microsoft Sans Serif.
Full stops appear in the correct position, but bullets remain justified to the left and the order of the text is incorrect.
I haven't experienced this issue before, so any help would be greatly appreciated!
Thanks for confirming that, Andy! I don't have an ETA on a fix for those issues at this point, but I'll certainly keep you posted. If anything changes, I'll share an update in this discussion thread.
That's a shame, but hopefully there will be a fix soon. As this feature worked correctly in previous versions of Storyline, is there any way you can raise the priority of this bug?
I'll certainly advocate for these in our next meeting with the Product team. Here's an inside look at how we tackle bugs and prioritize fixes. I'll keep you posted once I have more to share!
The issue we were seeing where right-to-left text was backward or reversed, and bullet points moved to the left of text, is now fixed in the latest update of Storyline 360.
Have you had an opportunity to update your software yet? If not, go ahead and install that update, and let me know if you see a difference!
The other problem we are seeing where imported Arabic translation text is not in the same word order as shown in Microsoft Word translation file is still being looked at. I'll keep you posted on our progress with that one.
It's great that the bullet point feature has been resolved, and thank you so much for all of your help. I was wondering if there has been any resolution with the Arabic Text being imported into Storyline in the wrong order?
The issue of seeing right-to-left text was backward or reversed, and bullet points moved to the left of the text is still not fixed in storyline 3 although I have the latest update.
any help regarding that issue would be appreciated.
Hey, folks! I'm excited to let you know that we released update 6 for Storyline 3! It includes enhanced features and fixes - Check them out here.
One fix addressed an issue where right-to-left text could be reversed, out of sequence, or spaced incorrectly.
Click here to download the latest version of Storyline 3. Then, be sure to enable Modern Text to resolve any font and alignment issues. Let me know if you need more help!
Update 28 of Storyline 360 was released yesterday, and as our team was continuing to test the issue where importing Arabic text translation into Storyline, the words are not in the same order as is it in the original Word file, we are no longer able to replicate it.
I wanted to check in with both of you to see if you were able to test out this latest update (Storyline 360, build 3.27.18822.0.) and can still reproduce the issue? If so, please let me know your exact steps (a Peek recording would help!) and I'll get those details to the team.
14 Replies
Hey there Andy,
Sorry for the trouble you've run into. We're seeing two issues in Storyline 360 that sound very similar to what you're experiencing:
Do those two descriptions match what you're seeing in your course?
Hi Alyssa,
Thanks for getting back to me. Those issues are exactly what I have been experiencing. Do you know when the issues are likely to be fixed?
Thanks.
Thanks for confirming that, Andy! I don't have an ETA on a fix for those issues at this point, but I'll certainly keep you posted. If anything changes, I'll share an update in this discussion thread.
That's a shame, but hopefully there will be a fix soon. As this feature worked correctly in previous versions of Storyline, is there any way you can raise the priority of this bug?
Thanks,
Andy.
Hey Andy,
I'll certainly advocate for these in our next meeting with the Product team. Here's an inside look at how we tackle bugs and prioritize fixes. I'll keep you posted once I have more to share!
Hi Alyssa,
Hope you're well! I was just wondering whether there had been any updates on these issues?
Thanks,
Andy
Hi there Andy!
The issue we were seeing where right-to-left text was backward or reversed, and bullet points moved to the left of text, is now fixed in the latest update of Storyline 360.
Have you had an opportunity to update your software yet? If not, go ahead and install that update, and let me know if you see a difference!
The other problem we are seeing where imported Arabic translation text is not in the same word order as shown in Microsoft Word translation file is still being looked at. I'll keep you posted on our progress with that one.
Hi Alyssa,
It's great that the bullet point feature has been resolved, and thank you so much for all of your help. I was wondering if there has been any resolution with the Arabic Text being imported into Storyline in the wrong order?
Thanks,
Andy
Hi Andy,
Thanks for checking in! The issue with Arabic text is still one our team is investigating. We'll let you know here as soon as we have more info.
The issue of seeing right-to-left text was backward or reversed, and bullet points moved to the left of the text is still not fixed in storyline 3 although I have the latest update.
any help regarding that issue would be appreciated.
Hi Mai and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know that you are seeing this in Storyline 3 as well.
The latest update to Storyline 3 is Update 5, which was released on August 16, 2018.
The bug in Storyline 360 was corrected in Update 19, which was released on August 21, 2018, so those items have not been released in Storyline 3 yet.
I'll be sure to attach this conversation to the report so that we can update you here when we can.
Hey, folks! I'm excited to let you know that we released update 6 for Storyline 3! It includes enhanced features and fixes - Check them out here.
One fix addressed an issue where right-to-left text could be reversed, out of sequence, or spaced incorrectly.
Click here to download the latest version of Storyline 3. Then, be sure to enable Modern Text to resolve any font and alignment issues. Let me know if you need more help!
Hi all,
Update 28 of Storyline 360 was released yesterday, and as our team was continuing to test the issue where importing Arabic text translation into Storyline, the words are not in the same order as is it in the original Word file, we are no longer able to replicate it.
I wanted to check in with both of you to see if you were able to test out this latest update (Storyline 360, build 3.27.18822.0.) and can still reproduce the issue? If so, please let me know your exact steps (a Peek recording would help!) and I'll get those details to the team.
Hello everyone,
We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here.
The item you'll be interested in is:
Right-to-left text could be out of sequence after importing a translation file.
Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
This discussion is closed. You can start a new discussion or contact Articulate Support.