1 Reply
Ali Goulet

Hey Melanie!

Sorry that's happening- I'm happy to help here.

I have a few questions to start with:

  1. What version of Storyline are you using, and are you on the latest update for your version?
  2. What publishing settings are you using? You can take a screenshot and share it here!
  3. What happens when trying to access it on an iPad? Are you receiving an error?
  4. Have you tried testing it out in SCORM Cloud to see if the same occurs there? That'll give a great indication of whether it's file specific, or Moodle related. 

You're also welcome to share your unpublished .story project file here so I can do some testing with it! You can add it as an attachment right to a comment like this:

Keep me posted! 😊