SCORM file not being recongized in LMS as complete

I have a course built in Storyline 360 that contains 3 webinars.  The webinars are on separate slides and the title is built to automatically go to a slide with a survey after the third webinar has been completed. The learner then clicks on a button to 1. launch a survey monkey link 2. run java script "SetStatus("complete") 3. exit the course.  This happened when I tested the course, however the LMS (LearnUpon) did not recognize the course as complete.  The received this...

scorm:determine_if_passed_failed
Mastery Score []
Score Raw []
Lesson Status [incomplete]
Credit Mode [credit]

Obviously if the course shows "incomplete" it's not going to talk to the LMS.

Has anyone else experienced this?  Any advice? 

Best,
Julie

 

 

10 Replies
Alyssa Gomez

Hi Julie,

I'm no expert with JavaScript, so hopefully some of our savvy users can provide some guidance on that!

However I did want to suggest that you look at testing your file in another environment such as SCORM Cloud, which is an industry standard for LMS Testing, to confirm it's not an issue with LearnUpon. The article linked there will walk you through testing steps and help see how it'll behave in another environment. 

Alyssa Gomez
Hey Julie,
 
If the webinars are embedded on the slides, you can try this method with a couple of modifications:
  1. Definitely do the "make this look even less like a quiz question by moving the button off screen and using triggers to automatically select and submit that Pick One question" option as suggested by Mike.
  2. The trigger to "automatically select and submit that Pick One question" should be a ​When Timeline end trigger.
Good luck with your project!
Julie Stout-Matthews

I've used this method before, but not with tracking video completion. So if I set it up like this and use the "mark button X as true when media completes on video XYZ" this hopefully will trigger the slides to acknowledge each video complete as they are completed?

Julie Stout-Matthews | eLearning Program Manager
Texas Association of School Business Officials
5920 W William Cannon Drive, Building One, Ste 200 Austin, TX 78749

512.462.1711 | main
512.617.0075 | direct

THE trusted resource for school finance and operations
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Julie Stout-Matthews

I just watched the video and am still a little confused as to how to get this to work with three slides containing three videos. The videos have to be watched in order and all three have to be watched until the end until a the survey becomes available. Would I create this quiz question for each of the video slides and add a button to access the survey from the results slide? Ideally, I want them to have to click the survey button before the course is show as complete.

Julie Stout-Matthews | eLearning Program Manager
Texas Association of School Business Officials
5920 W William Cannon Drive, Building One, Ste 200 Austin, TX 78749

512.462.1711 | main
512.617.0075 | direct

THE trusted resource for school finance and operations
View Our Upcoming Events

[TASBOFest

Julie Stout-Matthews

Sorry for all of the responses, but I read through the thread and someone posted this https://community.articulate.com/articles/adding-result-slides

So my question is.. if I can create three results slides as you suggested (one for each pick one slide that contains each of the three videos) and then one result slide for the survey button, could I then create a results slide to tie all of these results together and at that point telling the LMS that the course is complete?

Julie Stout-Matthews | eLearning Program Manager
Texas Association of School Business Officials
5920 W William Cannon Drive, Building One, Ste 200 Austin, TX 78749

512.462.1711 | main
512.617.0075 | direct

THE trusted resource for school finance and operations
View Our Upcoming Events

[TASBOFest

Alyssa Gomez

Hi there Julie,

Lets first talk about how you've got your video slides set up. Are the videos embedded as MP4? If so, you can restrict the learner from moving past the video by removing all video controls and keeping the next button disabled until the video is complete. Then you would only need one continue button, and perhaps you could place it on the last video slide, or on a transition slide between the last video and the survey. 

Alternately, you could remove the default next buttons altogether and instead use a custom continue button that appears once each video is complete. In that case, you'd want to make the video slides Freeform Pick One interactions like Mike did in the video. 

If you're able to share your file with me, I would be happy to take a look at what you've got set up so far!

Alyssa Gomez

Sorry Julie, I just saw your most recent response! That's what happens when I fail to refresh the page :)

You should only need one results slide in this case. That one result slide will capture results from the three video slides and the survey button slide. Again, it might be easier if I could see your file. You can use the Add Attachment button to attach it to this thread. 

I also wanted to let you know that responding via email includes your email signature here. You're welcome to come back and edit out personal information, if you wish.