SCORM won't play in iPhone
Hi everyone, I'm new here so this may have been covered and I just can't find it. When launching a course from within Blackboard 9.1 on an iPhone (version 10.3.3) all I get is a white screen. When I launch the same course using my iPad (version 10.3.3), it plays just fine. I've created the SCORM in Storyline 3 and am using "HTML 5 Only" format (no Flash). I do not have the "Articulate Mobile Player" option selected. I read someplace that if using an LMS like Blackboard, to uncheck that, although I tried it with it checked too.
The pop-up blocker is off on both mobile devices. It appears that the SCORM does open a new window for the iPad, but not the iPhone.
The same thing happens on the iPhone whether I use the Blackboard Instructor app (newest app) or a browser window.
Any ideas as to what is happening or what I am doing wrong? Thanks in advance for any suggestions.