Screencast - mouse tool

Jan 31, 2023

Help needed. 

I have recorded several screen videos and imported the View Steps into my project. 

Unfortunately, I'm not able to adjust the mouse position. Why is this not possible? Any setting I need to adapt to? 


Thanks for helping. 

Pinned Reply
Steven Benassi

Hello Everyone!

I have some great news to share! We just released another update for Storyline 360. In Update 74, we’ve included important fixes and some new features!

This update fixes the bug - Unable to change "Enter From" setting in newly inserted screen recording slides.

To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You can find our step-by-step instructions here!

Please let me know if you need any additional help!

2 Replies
Jose Tansengco

Hello Kathi, 

Sorry to hear that you ran into this snag. 

I was also able to replicate the behavior on my end which means this appears to be a bug. I filed a report to our product team so they can take a closer look at the behavior. 

The workaround is to add another mouse cursor to your project to allow the "Enter From" option to become selectable. Here's a video for your reference. Thanks for bringing this to our attention and we'll let you know as soon as we have any updates to share regarding this bug!

Steven Benassi

Hello Everyone!

I have some great news to share! We just released another update for Storyline 360. In Update 74, we’ve included important fixes and some new features!

This update fixes the bug - Unable to change "Enter From" setting in newly inserted screen recording slides.

To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You can find our step-by-step instructions here!

Please let me know if you need any additional help!