Has anyone had trouble with scroll panel bars not working in the HTML5 versions of courses? The bar can't be moved up or down (it nudges very slightly, but that's it), therefore the learner can't scroll through the content.
I had this issue only in Internet Explorer, and someone else I'm working with had the issue only in Firefox.
I searched through the forums and found similar problems, but I think the problem only occurred in layers. For me, this issue occurs on the base layer as well.
I understand FF and IE aren't supported browsers. Unfortunately, we don't have a lot of control over which browser the learner will choose for this series of modules, so I was wondering if anyone in the community had a workaround for this particular issue. So far, I've just been avoiding scroll bars whenever possible.
They're not supported for HTML5, but they are for Flash. So you could remind individuals and users about enabling Flash if something isn't working correctly.
Otherwise it sounds like you'll need to look for other scrolling methods such as your own slider in the meantime.
Thanks, Ashley. I did try running my HTML5 version course in Chrome 54 (just updated a moment ago) and it doesn't like scroll bars, either. I haven't tested on an actual device, though. I've encountered other issues with the HTML5 version of my course, but I'm posting in a separate discussion so as not to get this one off track.
It sounds like something we'd want to take a look at and I'd also want to confirm that you were testing the HTML5 output by uploading to the intended environment vs. testing it locally as we know that testing published content locally can cause you to encounter security restrictions and other odd behavior.
I am testing it locally. The intended environment won't necessarily be an LMS. As for security restrictions, I thought these applied to the issue of playing Flash versions locally. I followed the instructions you all had posted on that issue and I can run Flash versions locally with no trouble at all.
We still never recommend testing the output locally, and the Flash issue is connected to security restrictions but the general playback has been known to not work correctly when viewed locally. By intended environment I mean how ever you have chosen to publish - so if you've published for web, upload it to a web server and test, or if for LMS, upload it to your LMS or a testing one like SCORM Cloud.
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Firefox and IE are not currently supported as HTML5 brokers for Articulate content.
I understand FF and IE aren't supported browsers. Unfortunately, we don't have a lot of control over which browser the learner will choose for this series of modules, so I was wondering if anyone in the community had a workaround for this particular issue. So far, I've just been avoiding scroll bars whenever possible.
I don't think there is a solution to the scroll
Panel. Avoiding them or creating your own using sliders is probably the best option
Sent from my iPhone
Thanks, Phil. I didn't think about using a slider to create a scrolling panel. I'll give that a shot!
Hi Rachel,
They're not supported for HTML5, but they are for Flash. So you could remind individuals and users about enabling Flash if something isn't working correctly.
Otherwise it sounds like you'll need to look for other scrolling methods such as your own slider in the meantime.
Thanks, Ashley!
Will scrolling be supported in HTML5 in the future?
Hi Dan,
Scrolling panels are supported for HTML5. The last comment was in regards to HTML5 browser support and Firefox and IE are not supported for HTML5.
If you're using scrolling panels on a touchscreen device for example, you may want to review the information here.
Thanks, Ashley. I did try running my HTML5 version course in Chrome 54 (just updated a moment ago) and it doesn't like scroll bars, either. I haven't tested on an actual device, though. I've encountered other issues with the HTML5 version of my course, but I'm posting in a separate discussion so as not to get this one off track.
Hi Dan,
It sounds like something we'd want to take a look at and I'd also want to confirm that you were testing the HTML5 output by uploading to the intended environment vs. testing it locally as we know that testing published content locally can cause you to encounter security restrictions and other odd behavior.
I am testing it locally. The intended environment won't necessarily be an LMS. As for security restrictions, I thought these applied to the issue of playing Flash versions locally. I followed the instructions you all had posted on that issue and I can run Flash versions locally with no trouble at all.
Hi Dan,
We still never recommend testing the output locally, and the Flash issue is connected to security restrictions but the general playback has been known to not work correctly when viewed locally. By intended environment I mean how ever you have chosen to publish - so if you've published for web, upload it to a web server and test, or if for LMS, upload it to your LMS or a testing one like SCORM Cloud.
Understood.
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