After I installed the latest Storyline 3 update, tiny little scrollbars are appearing at the very top of all essay question text fields. Is there any way to make them go away? Thanks!
The text box is actually large... the size of the whole tablet. The
scrollbars are only appearing in Chrome, not IE. It looks like Storyline
may have automatically created a scrolling panel for the default text since
it takes up more than one line? As soon as I start typing in the field, the
scrollbar goes away.
Thanks for checking in! This is an issue our team is still looking into, so I don't have an update to share here yet. As soon as we do, we'll definitely let you know by sharing an update here and in any other discussions.
12 Replies
Hey Mary Ann,
Sorry to hear that you've run into some new scrollbars, but I'd be happy to help you out.
It looks like the text box is pretty small, and that could certainly cause the scroll bars to appear.
Have you tried to readjust the size of the text box?
If you need me to take a look, please share the .story file.
The text box is actually large... the size of the whole tablet. The
scrollbars are only appearing in Chrome, not IE. It looks like Storyline
may have automatically created a scrolling panel for the default text since
it takes up more than one line? As soon as I start typing in the field, the
scrollbar goes away.
I just submitted a case to Articulate Support.
Thanks for reaching out to the support team Mary Ann. You should be hearing from someone soon.
Thanks Matthew.
We do have a similar report filed there. I'm adding your example and linking this thread as well.
Any updates on this? I just came across the same issue, running Storyline 3, update 3.3.15007.0
Hi Mark,
Thanks for checking in! This is an issue our team is still looking into, so I don't have an update to share here yet. As soon as we do, we'll definitely let you know by sharing an update here and in any other discussions.
The solution I was given was to revert back to the previous version.
Mark, if you need to revert back to an earlier version - let us know. Our Support team is happy to help.
Just updated to the latest version and the issue seems to have been resolved.
When did the latest update come out?
Thanks for popping in with an update Mark. Glad to hear that this was resolved for you. I'll make a note for our team.
Mary Ann - the latest update for Storyline 3 is Update 4 which was released on May 8th. You can find the information as well as link to download here.
Good news, folks! We fixed the issue you reported where a small scrollbar would appear in a empty text entry field.
Install the latest Storyline 360 update to take advantage of all the recent features and fixes.
If the problem happens again, please record a Peek 360 screencast for me, and I’ll be happy to help!
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