Slide layer is visible on a few slides

Jun 08, 2022

I am creating a Try me by adding screenshots and then adding hotspots and triggers. I have added a layer called "hint caption" and added the trigger for it to display if the user clicks outside the hotspot area. Its working fine on a few slides but, on a few slides, the highlight in the hint caption layer is visible in the base layer. 

Attached is the story file. Please look at slide 1.4.

2 Replies
Maria Costa-Stienstra

Hi, Michael.

Thank you for sharing your .story file!

This issue appears to be related to a bug we have logged, where the trigger to "jump to next slide" attached to a hotspot causes the trigger "when user clicks outside" to fire up automatically on the next slide.

When the user clicks the hotspot on one slide, if the next slide has a trigger to show the hint layer when the user clicks outside the hotspot, the layer will show up when the timeline starts.

I added this discussion to the report so we can share news when we have any updates, but in the meantime, here are the workarounds:

  • Create a Hint button the user has to click to show the layer:

Screen Recording 2022-06-08 at 09.37.50 AM

  • Add a hotspot covering the entire slide except for the answer, and use "when the user clicks" trigger instead of "when the user clicks outside".

Let me know if you have additional questions.

Eric Santos

Hi Michael,

I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.

One of the bugs we've fixed is: 

  • Triggers on hotspots could fire unexpectedly

Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!