Storyline 2 output no longer working on Edge

Oct 26, 2017

Hi is anyone having problems with viewing the output from Storyline 2 on Edge?

I know the HTML5 output has never been compatible, but has the Flash output recently stopped working? Maybe because of an Edge update?

Does anyone know of a way to solve this without buying Storyline 3/360?





5 Replies
Ali Goulet

Hey Jonathan, 

Sorry you're running into a roadblock in Edge! Flash output for Storyline 2 is supported in Edge, so let's dig into this a little deeper. I have a few questions to start:

  1. What happens when you try to view your course in Edge? Are you getting an error message, or is it not loading at all?
  2. Where are you hosting your courses when testing in Edge? (Website, LMS, or Articulate Online) 

Let me know! 

Jonathan Waldheim

Hi  Ali,

Thanks for getting back to me. The problem is very specific - 

When I launch the file the first time it works fine. However, when I return I get the resume course notification and none of the buttons or links work within the course after clicking yes.

The course is being hosted on an LMS.

Thanks for your help,



Ali Goulet

Thanks for those details, Jonathan! Definitely not what I'd expect to happen.

If you haven't already, try testing your course out in SCORM Cloud to see if the same behavior happens there. That'll give us a good idea whether this is file or LMS related.

I'm also happy to help with testing if you can share your unpublished .story file here with me! You can add it as an attachment right to a comment.

Keep me posted!

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