Storyline 360 - video replay's every time when we try to click on the seekbar in chrome
Jul 27, 2018
Im working on a project where there are many video slides and few normal text slides. We have modified in such a way that the video slides has seekbar and i have enabled the seekbar so that the video can be moved back and forth. I have published the project for Scorm 1.2 and given to the client. The client had uploaded it in their LMS which is called as Success Factor. We are facing few problems when we run this project in chrome, IE 11 and Edge with Success Factor LMS.
1. The problem happens when the user tries to move the seekbar back and forth. When the user try and click any part of the seekbar, the video replays from starting. This problem happens only in chrome and the chrome version is "Version 67.0.3396.99 (Official Build) (64-bit)".
2. In the project there are more than 1 video slides. Always the first video loads but the 2nd video doesn't load at all and we are getting a blank white screen and the seekbar moves. This also happens only in chrome.
3. Once the project is completed and when we try to review the entire project, the video gets loaded without any problem in chrome.
4. In IE 11 and Edge, if we try to click on the seekbar, the video doesn't replay but hangs for few sec and starts to play. But sometimes, the video gets frozen and couldn't able to move forward and this issue is random.
All the above issue happens only if the course is loaded from the client side LMS which is Success Factor. I tried to upload the same course in scorm cloud and it worked perfectly in all the browsers.
So i need your advice on what will be the problem and how to solve it.