I'm doing some testing with animated GIFs, and it seems like the animated GIFs play a lot slower in the Storyline files both in preview and once published. Is this a bug or is SL playing the GIFs at a slower rate? I don't remember this being the case before the update.
Ok, good. I thought I was going crazy. There was nothing special in what I was doing. I just imported an animated GIF into storyline and hit publish. It just played at about 1/2 the framerate.
You seem like a pretty handy dude. Did you ever find a workaround for this? Beside converting to an avi? I'm trying to keep the transparency of my gif.
Hey Dan! Jerson is pretty active in the forums, so hopefully still subscribed to this thread. If you, however, do not hear back soon then you are welcome to utilize the 'Contact Me' feature of the user profile.
This issue is still in the hands of our QA Team so I do not have an update to provide.
Rebecca - I'm no gif expert either, so hopefully someone in the community will be able to chime in and assist. I'm sure that Jerson, the author of this thread, knows a thing or two as well.
To adjust the frame rate of GIF you'll need to use an outside tool. Photoshop can make these adjustments. I'm sure there are other GIF animation applications that can do this also.
The problem is that Storyline 2 likes to play it at a much slower rate. I'm hoping they fix this soon. I have big plans for it's use.
For some reason there are no issues with the dancing banana in SL. It previews fine and publishes fine. The other one will display at about 1/2 the rate.
I've been doing a little testing. I have been creating animated gifs in photoshop with a wide number of settings from changing the number of colors to the frames, and the size. None of it seemed to work until one of my coworker's animated gifs worked. I copied his settings and I still couldn't get it to work. I erased his animation, and created a new animation in the same PSD file, and exported and it worked. (worked as there was no noticeable delay between the exported gif and the animated gif in the SL preview). I have no idea why.
I'll keep testing things out and see if i can create an animated gif from start to finish and work in SL in a consistant basis.
Coworker found this on a forum. He encountered the same issue when he imported his GIF into powerpoint. Maybe this applies to SL too.
The information in this article applies to:
- Microsoft Office 2000 ---------------------------------------------------------------------------- ---
SYMPTOMS ========
When you preview Web pages created from an Office program, animated GIF files may play very rapidly. In contrast, the same GIF file may play more slowly when viewed directly from your Web browser.
CAUSE =====
Some types of animated GIF files are "Multi-Imaged" GIFs. They use a different looping structure than other GIF files, called "Multi-Framed" GIFs. The Multi-Imaged GIF uses a LOOP command. The LOOP command is not recognized when the GIF is used in Office or Microsoft Internet Explorer 5.
Multi-Framed GIFS contain a frame-delay value between each picture frame. Multi-Imaged GIFS do not. If there are no frame-delay values between frames, the Office VGX engine defaults to a 10 millisecond delay between frames. Internet Explorer 5 defaults to 100 millisecond delay, which is much slower than the delay in Office programs.
RESOLUTION ==========
To resolve this problem, use one of the following methods.
Method 1: Do Not Use Multi-Imaged GIF Files -------------------------------------------
Do not use Multi-Imaged GIF files in your document, as they will animate very quickly. Office contains no means of altering the frame-delay value of GIF images.
Method 2: Alter the Frame Delay Value -------------------------------------
Alter the frame-delay value of the GIF image in another program. Several third-party programs are capable of inserting or altering the frame-delay value for animated GIF files.
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
The following example demonstrates how to change the frame-delay value of a Multi-Imaged GIF using Corel Photo-Paint 8.0.
1. In Corel Photo-Paint, click Open on the File menu.
2. Select your animated GIF, and change Partial Load to Full Image in the appropriate list. Click Open.
3. On the Movie menu, click Frame Rate.
4. Click each frame individually and adjust the Frame Delay, displayed in the top of the window. Alternatively, click Select All, and then alter the Frame Delay for all frames simultaneously. The frame delay is measured in milliseconds (1 second = 1000 milliseconds).
5. Click OK to apply your changes.
6. On the File menu, click Save. Check the File Settings and Frame Settings, and then click OK to save the file. (For more information about how these options will affect your animated GIF file, consult the Help file or product documentation.)
The animated GIF file will now play at the speed set within Photo-Paint for both PowerPoint and Internet Explorer.
I don't have an update to share at this time, but it is something our QA team is currently investigating and once we have additional information to share we'll update this thread or similar ones. Thanks for reaching out and now that you've responded you'll be subscribed and should receive email notifications from ELH when there are replies here.
69 Replies
Hi Jerson!
I do see an issue filed with our QA Team about this, and it was filed prior to the last update, so that does not seem to be the case.
I will add this thread for them, but if you'd like to share a file with our support team showing your issue that would be helpful.
Ok, good. I thought I was going crazy. There was nothing special in what I was doing. I just imported an animated GIF into storyline and hit publish. It just played at about 1/2 the framerate.
Sounds good Jerson. I shared this thread :)
Hey Jerson. Looks like this is a known issue.
You seem like a pretty handy dude. Did you ever find a workaround for this? Beside converting to an avi? I'm trying to keep the transparency of my gif.
Hey Dan! Jerson is pretty active in the forums, so hopefully still subscribed to this thread. If you, however, do not hear back soon then you are welcome to utilize the 'Contact Me' feature of the user profile.
Sorry Dan, no workaround yet other than converting it to video.
Hi Guys
just checking if there has been any progress on the frame rate issue?
Hi there!!
I was just going to ask the same thing. Is there a way to adjust a gif like you would adjust the bit rate of an incompatible audio file?
Haven't had a chance to try anything yet...but am definitely not an expert in gifs and their composition.
Hi Tim!
This issue is still in the hands of our QA Team so I do not have an update to provide.
Rebecca - I'm no gif expert either, so hopefully someone in the community will be able to chime in and assist. I'm sure that Jerson, the author of this thread, knows a thing or two as well.
ty.
Hi Rebecca,
To adjust the frame rate of GIF you'll need to use an outside tool. Photoshop can make these adjustments. I'm sure there are other GIF animation applications that can do this also.
The problem is that Storyline 2 likes to play it at a much slower rate. I'm hoping they fix this soon. I have big plans for it's use.
Ah! Thought maybe storyline would only play gifs of a certain size as it does with some .wav files.
I have managed to get a few gifs to work so will see later on today what makes them different to the others.
i put a gif in and found the quality of it degraded quite a lot, dont know if there is a way of keeping the quality it was made at?
Hello, I have the same problem. I hope we can solve it
Hi Daniel! As mentioned previously, this is an issue that is in the hands of our QA Team at this time and I do not have an update to provide.
Both of these gifs were pulled off the web.
For some reason there are no issues with the dancing banana in SL. It previews fine and publishes fine. The other one will display at about 1/2 the rate.
I've been doing a little testing. I have been creating animated gifs in photoshop with a wide number of settings from changing the number of colors to the frames, and the size. None of it seemed to work until one of my coworker's animated gifs worked. I copied his settings and I still couldn't get it to work. I erased his animation, and created a new animation in the same PSD file, and exported and it worked. (worked as there was no noticeable delay between the exported gif and the animated gif in the SL preview). I have no idea why.
I'll keep testing things out and see if i can create an animated gif from start to finish and work in SL in a consistant basis.
Coworker found this on a forum. He encountered the same issue when he imported his GIF into powerpoint. Maybe this applies to SL too.
The information in this article applies to:
- Microsoft Office 2000
----------------------------------------------------------------------------
---
SYMPTOMS
========
When you preview Web pages created from an Office program, animated GIF
files
may play very rapidly. In contrast, the same GIF file may play more slowly
when
viewed directly from your Web browser.
CAUSE
=====
Some types of animated GIF files are "Multi-Imaged" GIFs. They use a
different
looping structure than other GIF files, called "Multi-Framed" GIFs. The
Multi-Imaged GIF uses a LOOP command. The LOOP command is not recognized
when
the GIF is used in Office or Microsoft Internet Explorer 5.
Multi-Framed GIFS contain a frame-delay value between each picture frame.
Multi-Imaged GIFS do not. If there are no frame-delay values between
frames, the
Office VGX engine defaults to a 10 millisecond delay between frames.
Internet
Explorer 5 defaults to 100 millisecond delay, which is much slower than the
delay in Office programs.
RESOLUTION
==========
To resolve this problem, use one of the following methods.
Method 1: Do Not Use Multi-Imaged GIF Files
-------------------------------------------
Do not use Multi-Imaged GIF files in your document, as they will animate
very
quickly. Office contains no means of altering the frame-delay value of GIF
images.
Method 2: Alter the Frame Delay Value
-------------------------------------
Alter the frame-delay value of the GIF image in another program. Several
third-party programs are capable of inserting or altering the frame-delay
value
for animated GIF files.
The third-party products discussed here are manufactured by vendors
independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
The following example demonstrates how to change the frame-delay value of a
Multi-Imaged GIF using Corel Photo-Paint 8.0.
1. In Corel Photo-Paint, click Open on the File menu.
2. Select your animated GIF, and change Partial Load to Full Image in the
appropriate list. Click Open.
3. On the Movie menu, click Frame Rate.
4. Click each frame individually and adjust the Frame Delay, displayed in
the
top of the window. Alternatively, click Select All, and then alter the
Frame
Delay for all frames simultaneously. The frame delay is measured in
milliseconds (1 second = 1000 milliseconds).
5. Click OK to apply your changes.
6. On the File menu, click Save. Check the File Settings and Frame
Settings, and
then click OK to save the file. (For more information about how these
options
will affect your animated GIF file, consult the Help file or product
documentation.)
The animated GIF file will now play at the speed set within Photo-Paint for
both
PowerPoint and Internet Explorer.
Thanks Jerson for sharing that here - and it's something I'll definitely pass along to our QA team as they investigate this.
Hi, I was just wondering if there's any update on this or any other workarounds since we're also experiencing the same issue?
Hi Jeanne,
I don't have an update to share at this time, but it is something our QA team is currently investigating and once we have additional information to share we'll update this thread or similar ones. Thanks for reaching out and now that you've responded you'll be subscribed and should receive email notifications from ELH when there are replies here.
I have the same issue! :( I can edit the frame rate to whatever in flash/gimp/PS but AS likes to pretty much set it to zero.
Hi Tim,
I wanted to point you to the most recent response and update I shared in this forum thread in regards to the GIF looping.
It has been a year since this thread was open. Any updates on animated gifs running at a slower frame rate in SL2?
Hi Ravi!
This issue is still in the hands of our QA Team, so I do not have an update to provide at this time.
Did you see the solution shared by Jerson here?
Hey guys, seems like the issue has been in the hands of your QA Team for over a year. Has any progress regarding the issue been made?
Cheers!