Hi there, Sinchu. It sounds like you are getting this error when you are running the published output of the course. Is that right? Can you provide a screenshot?
Also, after publishing your course, where are you hosting it? On a website, or in an LMS, perhaps?
Thanks for checking in! I've tested this in a new Storyline file, but I haven't had any luck recreating the problem.
What version of Storyline did you use to build the course? Could you share a sample file with me that has been giving you trouble? I'd like to publish it on my end and test it on Tempshare and SCORM Cloud. Thanks!
I think it would be good to understand how Storyline "encourages" browsers to do garbage collection (memory recycling). We have a set of courses which typically are over 400 slides. These consist of 55-75 "content" slides and around 320-330 graded question slides.
Regarding garbage collection, does the inclusion of "hide this layer" triggers cue the browser to collect a layer's memory for recycling? Does any trigger help with memory recycling? Or are we left with the other remedies stated in the Chrome link you have provided?
Thanks for reaching back out and sharing your questions.
I've opened a support case on your behalf so that you can work directly with one of our support engineers who will be better suited to answer your questions.
7 Replies
Hi there, Sinchu. It sounds like you are getting this error when you are running the published output of the course. Is that right? Can you provide a screenshot?
Also, after publishing your course, where are you hosting it? On a website, or in an LMS, perhaps?
Yes i am getting this error while i am running only on chrome browser.
I can able to replicate the issue in any server or LMS.
Issue is with Chrome + Storyline
I have attached the screenshots
Any update?
Hi Sinchu,
Thanks for checking in! I've tested this in a new Storyline file, but I haven't had any luck recreating the problem.
What version of Storyline did you use to build the course? Could you share a sample file with me that has been giving you trouble? I'd like to publish it on my end and test it on Tempshare and SCORM Cloud. Thanks!
Hey Sinchu!
That looks like an actual Google Chrome error. Not sure if it's related to Storyline unless it is the actual load.
Take a look at this link from their product forums and see if it's helpful for you as well.
Leslie,
I think it would be good to understand how Storyline "encourages" browsers to do garbage collection (memory recycling). We have a set of courses which typically are over 400 slides. These consist of 55-75 "content" slides and around 320-330 graded question slides.
Regarding garbage collection, does the inclusion of "hide this layer" triggers cue the browser to collect a layer's memory for recycling? Does any trigger help with memory recycling? Or are we left with the other remedies stated in the Chrome link you have provided?
BTW I have seen this same issue in IE11.
Thanks!
Hi Mark,
Thanks for reaching back out and sharing your questions.
I've opened a support case on your behalf so that you can work directly with one of our support engineers who will be better suited to answer your questions.
You should get an e-mail soon.
This discussion is closed. You can start a new discussion or contact Articulate Support.