Sudden disappearance of slide view replaced with red X

Sep 17, 2019

Hello,

I've experienced this random occurrence several times over the past few months where the side view of 360 is blank with a red "X" and the message window, "oops something went wrong."

I have removed and installed 360 several times, yet this keeps happening. Can anyone explain or provide additional assistance.

Thanks,

Nev 

4 Replies
Vincent Scoma

Hey Nev, 

Thank you for reaching out and providing what you are experiencing. I am sorry that you are running into this random occurrence here. 

What could also be the cause is working from either network drives, shared drives, USBs, or external drives. You would want to double-check to make sure you are working locally as described here. 

If you do continue to experience this and you are working locally, please let us know! 

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