System Error when uploading to SumTotal LMS

Jun 08, 2022

Hello all,

I have created a fairly bare bones course for our SumTotal LMS. When I go to upload this course I am getting the error message below. This course is a part of a pair of courses (very similar in nature) and the first one uploaded with no problem. I am using SCORM 1.2 to publish both. I have already contacted SumTotal and they have analyzed the error and said it is not on their side of the system.

UserId 0375e90c-bb24-4ec5-b561-8fc6f0befd57
UserName Robert Vallone
Type 10002
Product ADM
Component Activity
Page ADM_ActivityCreateWizard.aspx
Message Failed
Number 424
Description Object required
1 Reply
Maria Costa-Stienstra

Hi, Robbie.

Thank you for reaching out!

My first suggestion would be to rule out LMS issues by testing your course in SCORM Cloud. Check out this step-by-step article!

If you still see the same behavior in SCORM Cloud, or if you need our help testing, the next step would be to open a support case here, so we can take a closer look at your settings.

Let me know if this works!