31 Replies
Katie Riggio

Really sorry you're also getting hung up in Tempshare, Stephanie. Alyssa beat me to it and shared some A+ steps to try there. 🌟

If you're still getting stuck after those steps, we'd definitely love to take a closer look at the file. If you need to share the project privately, use this upload link. We'll be standing by!

Katie Riggio

Thanks for your follow-up, Stephanie!

Ah, I'm actually unable to find any recent cases associated with your name or email. Did you receive a confirmation email or case number when you submitted the project? If not, could you have another go at uploading your .story file here and let me know what happens? I'll be standing by!