Text being cut off - Menu (re labeled as CC) on left

Hi,

I'm having an issue with next being cut off on one of the menus on the left side of the player. The It looks like there is a white strip under the CC tab. I attached a few images to show what issue I'm having.

It seems to happen when it first opens (smaller screen). If I enlarge the player/browser, click on another slide and go back to the original slide, it seems to disappear.

 

I attached a few images. Let me know if anyone has had this issue.

 

Thanks< Eric

5 Replies
Alyssa Gomez

Hi there Eric,

Thanks so much for letting us know what you're seeing. Are you using Storyline 360? There's a known issue in Storyline 360 where text in the Notes tab or Notes sidebar gets cut off on the right edge when the content is viewed with HTML5. We're tackling this bug, and I'll definitely let you know as soon as we know more. For now, if you have the option to publish with Flash, that'll alleviate the issue. Thanks again for sharing your experience with us, and I apologize if this is giving you headaches!

Ali Goulet

Hey Eric,

Great news - Articulate 360 Update 5 is now available! It includes a number of fixes detailed in the release notes here.  

The item you may be interested in is how it fixed the issue where the right edge of notes text were cut off in HTML5 output.

Launch the Articulate 360 desktop app on your computer and click the “Update” button next to each tool, then republish your course to take advantage of this fix.

Let us know if you have any questions!

Ashley Terwilliger

Hi all,

Great news!  We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.  

The item you'll be interested in is how we fixed an issue where the right edge of notes text could be cut off in HTML5 output. 

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.