I am having issues with the text that is typed in a text entry field not wrapping. Sometimes the text will wrap and sometimes it will not. Am I missing a setting or something that will correct this problem?
The text box does use a variable reference. This text box is where the participant will enter their own text and the text will then be displayed on another slide. I was able to solve the problem by expanding my text entry field box. As long as the text box had at least a height of 62, it would wrap the text that was being inputted in the field text box. Anything smaller would not allow the text to wrap.
Thank you,
Thanks so much for confirming that. It does sound like the bug Crystal mentioned is happening in your file. I'll update our report to include your experience as well as the workaround you discovered. As soon as we get more information on a fix, we'll let you know!
Hey Diana. I'm excited to let you know that we just released update 13 for Storyline 360! It includes new features and fixes - check them all out here.
One of the fixes addresses an issue where variable reference text wasn't wrapping properly.
Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!
Is this still a known issue? I ran into it today and we just got 360 a month or two ago. The only way I was able to fix it so it would wrap was to increase the height to 62 like Diana mentioned.
It sounds like your text entry field has a height less than 62 pixels, is that right?
We are seeing a bug in Storyline 360 that the text entered in a text entry field won't wrap unless the height is greater than 60 pixels. This is a bit different than the bug we fixed back in update 13.
Our team is still looking at this issue, and we'll keep you posted on our progress!
Yes, that is correct. It was less than 60, but bumping it up to 62 did the trick. I had taken Crystal's response to Diana that the fix should have resolved her issue without the need to adjust the height. Glad it's being worked on, but adjusting the size was an easy enough workaround so not a big deal at all. Thanks!
Is there any update on this? The text does not wrap. I have 10 text entries that take text responses and I can't set the height more than 60 per the design. Using the latest release of SL 360 as of 9/15. Thank you.
Setting a larger text entry box than 60 pixels is the only workaround we found at this time, but we'll keep this discussion updated on any new developments. Thank you for bearing with us!
Not sure if this is related to this discussion, but will start here. I had all my text boxes set but it seems when I do something to the overall project, last thing I did was adjust the player settings, my text and text boxes extend well to the right of my slide. I have had to re-adjust the size a lot. I noticed I did not have the Wrap Text set. Perhaps that?
Does this seem to happen in different courses or just this specific one? The behavior mentioned here is a bit different, so I would reccommend starting with a repair of Storyline to see if that helps resolve the issue.
With your permission, I'd also like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi , thanks for taking a look at this issue. It happens in all the scenes.
I did upload the project for your review. Storyline was just installed on
my computer last week, so I think that part should be good. I started
thinking it may have something to do with the master slide.
Thank you for sharing your file and for providing that screenshot!
What you are seeing with the text running off the screen is intended behavior when Wrap text in shape box is not marked. When that box is marked, this option wraps text within the text box, shape, or caption. Also, when adjusting the slide master, each layout inherits all the properties of its parent slide master.
Please let us know if you have any additional questions! We are happy to help! 😄
I appreciate you taking the time to share this is still affecting your workflow! I've added your comments to our current bug report. We'll be sure to update you in this discussion!
I just experienced this issue as it appears it's still unresolved. Changing the pixel height to greater than 60 worked for me. Can we get an update on the status?
I'm sorry that I don't have an update to share at the moment, but you're in the right place to get notified of any new news now that you're subscribed to this thread.
I'm seeing the same issue in a Storyline project. Changing the pixel height to 62 pixels allowed text wrapping, not at 60 though. Is there an update on the status?
19 Replies
Hi there, Diana. I'd like to confirm a couple of settings to see if what you're experiencing matches an issue we know about:
Thanks for reaching out! I'll let you know what I think when I review your reply.
The text box does use a variable reference. This text box is where the participant will enter their own text and the text will then be displayed on another slide. I was able to solve the problem by expanding my text entry field box. As long as the text box had at least a height of 62, it would wrap the text that was being inputted in the field text box. Anything smaller would not allow the text to wrap.
Thank you,
Diana Rayburn
Instructional Designer | Proficient Learning, LLC
diana.rayburn@proficientlearning.com | O. (910) 745-0202. C. (910) 524-0388
www.proficientlearning.com | 1508 Military Cutoff Road, Suite 304, Wilmington, NC 28403
Thanks so much for confirming that. It does sound like the bug Crystal mentioned is happening in your file. I'll update our report to include your experience as well as the workaround you discovered. As soon as we get more information on a fix, we'll let you know!
Hey Diana. I'm excited to let you know that we just released update 13 for Storyline 360! It includes new features and fixes - check them all out here.
One of the fixes addresses an issue where variable reference text wasn't wrapping properly.
Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!
Is this still a known issue? I ran into it today and we just got 360 a month or two ago. The only way I was able to fix it so it would wrap was to increase the height to 62 like Diana mentioned.
Hey Tessa,
It sounds like your text entry field has a height less than 62 pixels, is that right?
We are seeing a bug in Storyline 360 that the text entered in a text entry field won't wrap unless the height is greater than 60 pixels. This is a bit different than the bug we fixed back in update 13.
Our team is still looking at this issue, and we'll keep you posted on our progress!
Yes, that is correct. It was less than 60, but bumping it up to 62 did the trick. I had taken Crystal's response to Diana that the fix should have resolved her issue without the need to adjust the height. Glad it's being worked on, but adjusting the size was an easy enough workaround so not a big deal at all. Thanks!
Is there any update on this? The text does not wrap. I have 10 text entries that take text responses and I can't set the height more than 60 per the design. Using the latest release of SL 360 as of 9/15. Thank you.
Hello, Jeff. So sorry you're facing this problem.
Setting a larger text entry box than 60 pixels is the only workaround we found at this time, but we'll keep this discussion updated on any new developments. Thank you for bearing with us!
Not sure if this is related to this discussion, but will start here. I had all my text boxes set but it seems when I do something to the overall project, last thing I did was adjust the player settings, my text and text boxes extend well to the right of my slide. I have had to re-adjust the size a lot. I noticed I did not have the Wrap Text set. Perhaps that?
Hey Wendy,
Does this seem to happen in different courses or just this specific one? The behavior mentioned here is a bit different, so I would reccommend starting with a repair of Storyline to see if that helps resolve the issue.
With your permission, I'd also like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi , thanks for taking a look at this issue. It happens in all the scenes.
I did upload the project for your review. Storyline was just installed on
my computer last week, so I think that part should be good. I started
thinking it may have something to do with the master slide.
Wendy
Hey Wendy,
Thank you for sharing your file and for providing that screenshot!
What you are seeing with the text running off the screen is intended behavior when Wrap text in shape box is not marked. When that box is marked, this option wraps text within the text box, shape, or caption. Also, when adjusting the slide master, each layout inherits all the properties of its parent slide master.
Please let us know if you have any additional questions! We are happy to help! 😄
This appears to still be an issue. I'm having to use a 62 pixel high input field when I need a smaller one. It would be great if this gets fixed.
Hello Steven!
I appreciate you taking the time to share this is still affecting your workflow! I've added your comments to our current bug report. We'll be sure to update you in this discussion!
I just experienced this issue as it appears it's still unresolved. Changing the pixel height to greater than 60 worked for me. Can we get an update on the status?
Hello Jenna, thanks for following up!
I'm sorry that I don't have an update to share at the moment, but you're in the right place to get notified of any new news now that you're subscribed to this thread.
I'm seeing the same issue in a Storyline project. Changing the pixel height to 62 pixels allowed text wrapping, not at 60 though. Is there an update on the status?
Hi Sharon!
This is still an open bug with our team. I've brought this up with our Engineering team and will report back when I have an update.