Something wrong happened. When I downloaded the SL1, and have since uninstalled it, it is now telling me my free trial is over for SL2 and I cannot use it.
Ashley, who do I submit this to. I need to use it !
Whew. I was able to activate it with the serial number. Would still like those templates. One more thing, when I download, it asks me to save the template to file. How do I save it to Templates in SL2?
I had that issues with templates when I purchased SL2 as well. There were no inbuilt templates at all. The templates are stored in the following location on my computer:
So when I find a template I like - I copy into that folder and then when I view from within SL - they all appear in the dropdown
Hope that helps
I have attached the Top Interactions template here for you
I moved some of previous templates I downloaded to the location you show above but they did not show in SL2 Templates. Top Interactions is now appearing in Templates !! Thanks again Wendy.
Sorry I missed this - as we're off over the weekend in the forums. But if you ever have issues with your serial number or similar again you can connect with our Support team here.
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Something wrong happened. When I downloaded the SL1, and have since uninstalled it, it is now telling me my free trial is over for SL2 and I cannot use it.
Ashley, who do I submit this to. I need to use it !
I will look for my serial number first and hope that it will let me use it.
Whew. I was able to activate it with the serial number. Would still like those templates. One more thing, when I download, it asks me to save the template to file. How do I save it to Templates in SL2?
Hi Daniela
I had that issues with templates when I purchased SL2 as well. There were no inbuilt templates at all. The templates are stored in the following location on my computer:
So when I find a template I like - I copy into that folder and then when I view from within SL - they all appear in the dropdown
Hope that helps
I have attached the Top Interactions template here for you
Thanks Wendy. This is great ! So helpful !!!
I moved some of previous templates I downloaded to the location you show above but they did not show in SL2 Templates. Top Interactions is now appearing in Templates !! Thanks again Wendy.
Hi Daniela,
Sorry I missed this - as we're off over the weekend in the forums. But if you ever have issues with your serial number or similar again you can connect with our Support team here.
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