Why is there a play icon in my opening video for my module when publishing for Review?
We are currently building a programme that consists of 5 modules and are busy with the 4th module. Each module starts with a MP4 video playing automatically. For the latest one when we publish for Review the video is not starting automatically and in fact there is a greyscreen with a play icon which you need to click on to start the module.
We have tried publishing for all formats but it persists in all of them. What has changed? This is the first time we are having this issue?
All the research i have done has pointed to this issue occuring when publishing for web but we are publishing for Review.
We have had this occur for one or two people in our last module when running through our LMS, however we thought it was a browser issue. Now we are wondering if it has something to do with the player itself.