HELP !!!Buggy storyline 2 project

Aug 29, 2018

Hi please can someone assist urgently?

I have reached out to the Articlate support team but I think they are offline  - I am in South Afica and this needs to be submitted this morning. It is now 5:42 am

This file is extemely buggy

- the retry button does not work and some slides (Like 400.2 on the game board) does not allow me to select when I am vewing the entire project in preview mode but does allow me to select when I am looking at the slide itself.

- The  exit course button and the retry button work intermittently when I publish to lms 

- when I click layer 300L it is still showing both a tick and a cross

- the previous and next options appear in the player for some slides even though these have been de-activated at player level and slide level 

I have also loaded screencaps of the buggy slides

I notice that when I reach out to the support team my queries are not responded to here- which I guess makes sense- but I would be grateful for any assistance I get at this stage - I dont think I will hear from support until later this afternoon

I have also re-installed Storyline 2 to no avail

Thanks in advance!

5 Replies
David Tait

Hi again,

One of the issues you list isn't a bug but is a bit of a pain:

- the previous and next options appear in the player for some slides even though these have been de-activated at player level and slide level

This is discussed here and a fix suggested: https://community.articulate.com/discussions/articulate-storyline/demo-hide-player-prev-next-buttons-on-quiz-review

Joanne Chen

Hi Yasmin,

I concur David. You've set up very complex triggers in the file. My suggest is to make it simpler and that will be easier to fix all the bugs. Here are some tips to simplfy the triggers:

  1. Set your Qx value to 1/2 on Correct/Incorrect layers, and add points in Correct layer(all three triggers will run when timeline starts the layer, no condition need). Only left the submit trigger in the base layer. Doing so, you don't need those conditions(some bugs are caused by these conditions).
  2. You have a trigger to reset quiz result when hitting Retry BTN. But you also need to add triggers to reset all the custom variables and states (a lot of variables indeed) before it jumps back the the game board. Actually, it's why the retry BTN won't work.

This discussion is closed. You can start a new discussion or contact Articulate Support.