LMS Not Accurately Showing Score from Assessment

Dec 13, 2016

Hello! Help needed.

Everything appears to be correctly built for an assessment; however, when learner selected the incorrect answer on a question, the LMS still gave them credit as a correct answer.

Any ideas what to look at to see where the root cause is?

Thank you in advance!

2 Replies
Joey Buys

Good day Joey.

Are the results in the LMS showing a correct response for a particular question or the assessment entirely?

It might that your publishing settings are not defined correctly for your particular LMS. SCORM based LMSs might track the assessment scores incorrectly based on the publishing parameters in Storyline.

You will notice a "Reporting and tracking..." button when you publish your course in Storyline for an LMS (ensure you have the correct LMS API selected). Click on this button to open the "Reporting and Tracking Options" window in Storyline. The setting that is probably causing your problem is at the very bottom - "Report status to LMS as:". By default, it is set to Passed/Incomplete. Changing this option might resolve your problem. It will take some trial and error to see which one of the four available options fixes it for your particular LMS. Our instances required the Passed/Failed parameter to report / record correctly.

I hope this help :)



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