Hello, I have set up the attached file to have icons lead to more information on layers. However, when I previewed the slide after putting triggers on the icons, clicking on the icon did not take you to the layer. So I added shapes as buttons to the icons, and set the triggers on the shapes. Not only does it not take you to the layers, but if you click on the Iceland icon (or button) the upper 2/3 of the base slide disappears. The icons are from the AS Content library.
Thanks for your help. The file is attached. The 'Fun Facts' slide is the problem slide.
Hi Colleen - I've shared your file with our support team to investigate. If you export your icons as images, the layers appear to display correctly. I'll post an update here when I hear from our support team.
Thank you. I was able to select image file from the icon library for two of them (shows as two grouped boxes) but for the stirrup, the only appropriate icon had an image associated that looked like it was a hotspot, not an image.
THank you. Is there a way to tell in the content library which ones are which. See attachment. Two icons pulled from the library on the same search; one appears to be an image, one a hotspot. Or what is the meaning of the tags indicated with the arrows?
I heard back from our team. Evidently this is an issue with how some of the icons were built. The current workaround is to save the icon as an image and import it into Storyline. The problem only occurs when select icons are on the base layer and slide layers are hiding base layer objects.
The "hotspot" looking timeline icon is actually the freeform shape icon. The reason they appear different in your timeline is that one icon is a single freeform shape and the other is a group of freeform shapes.
Unfortunately, the icons (along with all vector objects) aren't currently added to the Media Library.
Update 36 for Storyline 360 is live: This release includes a fix for the issue where layers appeared blank when the base layer had certain icons from Content Library 360 or SVG images from PowerPoint.
6 Replies
Hi Colleen - I've shared your file with our support team to investigate. If you export your icons as images, the layers appear to display correctly. I'll post an update here when I hear from our support team.
Thank you. I was able to select image file from the icon library for two of them (shows as two grouped boxes) but for the stirrup, the only appropriate icon had an image associated that looked like it was a hotspot, not an image.
Do you know how to export the shape (icon) as a picture? That would let you use your stirrup icon and not break the show layer functionality.
THank you. Is there a way to tell in the content library which ones are which. See attachment. Two icons pulled from the library on the same search; one appears to be an image, one a hotspot. Or what is the meaning of the tags indicated with the arrows?
Thank you
Hi Colleen -
I heard back from our team. Evidently this is an issue with how some of the icons were built. The current workaround is to save the icon as an image and import it into Storyline. The problem only occurs when select icons are on the base layer and slide layers are hiding base layer objects.
The "hotspot" looking timeline icon is actually the freeform shape icon. The reason they appear different in your timeline is that one icon is a single freeform shape and the other is a group of freeform shapes.
Unfortunately, the icons (along with all vector objects) aren't currently added to the Media Library.
Great news, Colleen!
Update 36 for Storyline 360 is live: This release includes a fix for the issue where layers appeared blank when the base layer had certain icons from Content Library 360 or SVG images from PowerPoint.
To see all the enhancements this version has to offer, follow these steps to update your software. Let us know what you think!
This discussion is closed. You can start a new discussion or contact Articulate Support.