What's the WORST elearning advice you ever received?
Jan 13, 2016
A few weeks ago, I came across David's post titled, "What's the BEST elearning advice you ever received?" I thought it might be fun to look at this question from another perspective. The old saying, "You learn more from your mistakes than you ever learn from getting it right" seems to fit here.
Here is mine to get this discussion started:
When I first started designing and delivering e-Learning, I was advised by another person (no one from our community by the way) that for very simple jobs, don't bother writing a Statement of Work (SOW).
I took that advice on one of my first projects, a simple one that was estimated to take 2-3 days to complete. Unfortunately, the project experienced scope creep and before I knew it, expanded to 2-3 weeks. Without a signed Statement of Work (SOW) to go back to the client with and show the requested tasks were not in our original agreement, it became a "he said/she said" situation. I wrapped up the project as quickly as I could but at a loss!
Lesson learned? ALWAYS, no matter how simple your next e-Learning project appears to be, GET THE AGREEMENT IN WRITING and SIGNED by BOTH parties before starting a project.
What about you? What is the WORST elearning advice you ever received?
51 Replies
"Develop the course using Captivate."
Let's build everything as cheaply as possible, and then if we have extra budget left, let's make some pages look better.
Wow this was very informative especially for someone entering the industry or possible as a consultant.
"Can you make it less fun ? I want something like a print manual but online..."
True story !
anonymous: "We always need 5 questions as a COL at the end with 80% passing rate."
me: "Why 5?"
anonymous: "Because it would be easy to just guess 4 correctly, but 5 will show that they learned it."
me: "But isn't 80% of 5 actually four?"
Marie,
That is sad. :(. Reality is sometimes stranger than fiction.
Richard
-Zsolt,
I had a situation where the client wanted to make sure the questions were easy enough for everyone to score 100%. The goal was for the learners to be "happy" and "really enjoy the course".
Richard
Kelly,
Glad you are finding it useful. I thought it might be a fun topic (yet sad at times) to hear what we e-Learning designers experience from time to time. Perhaps a new thread of "What was the strangest thing someone asked you to do during an e-Learning project? ...could provide some interesting banter as well.
Not so much advice but a request, one time I had a client ask why we were making them do stuff. We had included some basic interactions that seem to fit well for the content.
"How can they take notes while there doing stuff? Take that out. This type of stuff just doesn't work". ~collective group sigh while removing said interactions~
Mine was from a confused client who gave a comment as "Can you please Jazz it up for me?"
I remembered one more, which is more funny, rather than bad, we had to create interactive course, and the client wanted a character that "lives in the course", they wanted us to draw a young and entrepreneurial style character, so far so good, but then they also wrote that he has to be at least 1.80m (6 feet) tall :), a bit complicated with fictional characters that you draw :).
Oh, wow. I've had similar comments to this in the past.
Perhaps you can suggest that the eL character is drawn to SCALE? :P
Destery,
Ouch! "This type of stuff (e.g., interactions) just doesn't work." There is nothing like passive learning to change performance!
Richard
Not necessarily relevant but...
Have had the same comments. Change it.. But What?
LOL.. 6 feet tall :D People come up with such requirements?!
E-learning is just powerpoint right?
"Keep the 35-slide 'parable' in the 60 slide presentation. It's critically important."
The "parable" was actually a fable that missed the mark. It didn't make the point the author intended.
Same project: "Do NOT include a menu or table of contents. Keep the navigation locked. We don't want to allow the learner to skip any slides."
Yikes! I still have nightmares...
"Design the course first. We'll put in learning objectives later."
"I need you to make this existing course MUCH better. Avoid changing the content. Don't re-design any of the slides."
Lol this happens to me all the time.
Maybe it's the same client!
Ummm, yikes, indeed! :P
Anything that requires learners to be locked into a single learning path...double-yikes!
;)
LOL! Some of these are amazing (and really, really sad).
My former manager told me to write instructions on what to do. On every slide. Of a locked, "click next", presentation. Apparently people in my company don't understand how to click to the next slide. (SMH)
Karen, that happened in my country all the time. And some of our clients even asked for putting an icon in the instructions because they are afaird of their users might not understand an arrow button is the next button.
For example:
X Click on the next button to proceed. (Users might not understand the arrow icon button is the next button. )
X Click on the "
" icon to proceed. (Users might just click on the icon in this text and compained no reaction then.)
O Click on the "
" on the bottom right to proceed.
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