"Articulate can't open file"
Since downloading Storyline 360 64 bit every time I try to open a file that I have saved (either in 64 bit or regular) I get a message that says "Can't open file, close Storyline and try again" or a...
Forum Discussion
Hi Dawn!
Sorry to hear you're having trouble accessing your .story files! Happy to help with this!
I had some clarifying questions to help me understand your setup a little better.
- Are your files saved locally? working from a network or shared drive may cause erratic behavior.
- Are you signed into Articulate 360 on multiple devices?
If you're comfortable sharing one of the .story files that's giving you trouble, we'd be happy to take a closer look and test the behavior on our end. Feel free to upload it here in the discussion or privately through a support case.
We'll delete it from our system as soon as troubleshooting is finished!
