Danielle-Riggi
11 days agoCommunity Member
Closed captions in an MP4 not showing up for customer
Good morning. I have a client that requested an MP4 output. When I publish the course to video, I can see the closed captions, however my client can not. Is there something additional I need to do to have them see the cc text? I feel like I'm missing a step or something. They said they've always been able to get cc text in videos from other vendors. Thank you.