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suhasmore's avatar
suhasmore
Community Member
1 month ago

Course performance issue on review link after attempting pre-assessment – slides loading very slow

Hello Community,

I’m experiencing a performance issue in an Articulate Storyline course, when reviewing this course on review link and need technical guidance.

Course details:

  • ~250 content slides
  • 55 assessment questions

Structure: Pre-assessment → Course → Post-assessment

For alpha review, all 55 questions were kept open/visible in the pre and post-assessment, and reviewing course from review link.

Issue:

When reviewing this course from review link, If I attempts all (or most) of the 55 questions first and then proceeds to the course, slide loading becomes very slow after ~50–60% course completion. Navigation turns sluggish and remaining slides take a long time to load.

Query:

Does Storyline retain assessment data in memory until course exit?

Any recommended best practices or solution on this?

 

Looking forward to technical insights or similar experiences.

 

Thanks,

 

5 Replies

  • Hello

    Did you mange to find a solution ? We have the same issue here.

     

    Thanks

    • suhasmore's avatar
      suhasmore
      Community Member

      Not yet, we have tested this course on LMS and same issue occurs on LMS too

    • EricSantos's avatar
      EricSantos
      Staff

      Hello suhasmore and olivierchemin-2,

      Thanks for raising this. What you’re both describing is something we do see with larger, assessment-heavy courses.

      When a lot of questions are completed in one go, especially during a review session, the course has more information to keep track of as you continue. In Review 360, that can sometimes slow things down later in the course, making slides take longer to load or navigation feel sluggish.

      A few things that often help during review:

      • Break large assessments into smaller chunks rather than reviewing all questions at once.
      • For early reviews, consider making some questions unscored to keep things lighter.
      • If possible, test the course outside Review 360 as well, since performance there can be different from what you’ll see in a real delivery environment.

       

      If things still feel slow after trying this, opening a support case and sharing the file would let the team take a closer look.

      • suhasmore's avatar
        suhasmore
        Community Member

        EricSantos​ Thanks for the response, first two points unfortunately can't be considered as this structure is requirement. I have tested this course on LMS as well, and there also we have faced same loading issue. Is there any other solution we can try?