Forum Discussion

SylviaWright's avatar
SylviaWright
Community Member
22 days ago

File Save in latest update

Wondering if anyone else is experiencing the File Save icon at the top of the page not available until having done a File Tab and save on the tab? Once saved on the tab the icon becomes available for the one click save.

  • Hello Sylvia and Phil,

    I have some great news to share. We just released another update for Storyline 360. In Update 93, we’ve included important fixes and new features. One of the bugs we’ve fixed:

    • The save icon sometimes became disabled when it should have been active

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

  • Hello Sylvia and Phil,

    I have some great news to share. We just released another update for Storyline 360. In Update 93, we’ve included important fixes and new features. One of the bugs we’ve fixed:

    • The save icon sometimes became disabled when it should have been active

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

    • SylviaWright's avatar
      SylviaWright
      Community Member

      Eric, I noticed it today as I worked. MEGA THANKS to the Articulate team!!

      • EricSantos's avatar
        EricSantos
        Staff

        You're most welcome, Sylvia. We're happy to help!

        Enjoy the rest of your day.

  • Hello SylviaWright,

    Sorry to hear that you ran into this behavior. We are tracking a known bug that causes the save icon on the toolbar to randomly get disabled. It doesn't appear to happen consistently and isn't a blocker when saving projects, but it is a bug nonetheless that we are working to resolve. Phil's workaround should work as a temporary fix as well as restarting Storyline 360, and we'll let you know when a permanent one is released.

  • I reported this a while back, ctrl+s will save and then the option will be available.