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AdamBayliss-16a's avatar
AdamBayliss-16a
Community Member
4 years ago

Missing preview

Hi - My project seems to be missing some of its preview slides, since the last update.  I've tried restarting, saving under a new name, the usual things.. I minor issue, but you might like to log it

  • Hi, Adam.

    Thank you for reaching out! I'm happy to take a look at what's going on with the blank thumbnails. 

    Let me ask you a few questions to help you troubleshoot the issue:

    If a repair doesn't solve the issue, I'd like to take a look at your .story file. 

    Are you able to share your .story file either publicly here or privately through a support case?