Forum Discussion
Publish to Video is Slow
Hi,
I am trying to publish an 8 min Articulate Storyline 360 video and it is taking over an hour. Is there any way to speed up publishing of these videos?
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Was a solution to excessively long video publishing time ever discovered?
Hi Robert!
We found the solution is different based on the project. If you also see a delay when publishing to video, then we'll be happy to take a look at your project. Here's a secure upload link.
Hi,
Would someone be able to have a look at my file as well? Its taking ages to publish.
Thanks
Jennie
Hi Jennie,
I'm happy to connect you with a support engineer that can help! I've started a case on your behalf, and if you can upload your file using your personal upload link here, we'll test the file and see why there seems to be a lag in publishing!
Please know that you can always reach out to our team at articulatecase.com as well!
Thank you. I'll upload the story file now.
Jennie
same here taking over an hour to publish 4 mins of video (5 storyline slides, with a 30 second video in each)
I've tried this multiple times. so disappointing.
Hey Friends,
I too am experiencing severely slow publishing times when attempting to publish a video. Recently ,it has been over an hour every time and some of them upwards to a few hours. Has there been any progress on correcting this problem? I would really hate to have to veer from using Storyline because I love it! Unfortunately, the extended time spent on publishing is really putting a damper on my deadlines . Open to any other suggestions as well! :)
Hi Jessica,
Thanks for writing in. We're happy to look into the publishing process and appreciate you opening a support case!
Be sure to let us know if you have any more questions about Renato's findings!
✎ Note: Publishing videos, especially high-quality videos, can take some time. The maximum duration for a published video is two hours, and the published frame rate is 30 fps.
• Storyline 360: Publishing a Course to a Video File
Hi, I am currently experience the same issues that these folks are. Publishing a 1 minute video taking over an hour. Can I send a file to you to look at to see if it's the 32 vs. 64 RAM issue or something else?
Thank you
Michele
Hi Michele!
Yes, please share your file with us! Here's a secure upload link. We'll let you know when we receive the project.
yeah about an hour for a five-minute video; that's consistent with what i'm experiencing.
Hi Jim!
So sorry you're seeing long publishing times as well! I'd recommend connecting with a Support Engineer so we can see what is included in your project.
Has this been addressed. I to have this issue
Hi, Bryson. Thanks for reaching out!
I'm sorry I don't have an update for this, but our Support team is happy to connect with you to review the slowness. They'll use the information they glean to share with Engineering, who are actively working on performance enhancements:
I have the same issue.... However, the difference may be that I'm on a Mac using Parallels to work in Storyline 360. This is my first video published using Parallels. Could there be a trick to making it publish faster? Happy to share my file if needed. Thanks!
