Forum Discussion

EditingGuest's avatar
EditingGuest
Community Member
2 years ago

RISE - Traslate Course in Russian - xlf file gets stuck loading

Hi,

I have a problem with one xlf file (in Russian).

I've duplicated my course, I've exported the course as an XLIFF File, I've imported XLIFF File traslated with Trados, but at this last step, xlf file gets stuck loading. It does not give an error, it just gets stuck loading.

I've changed the font (I've import a russian font).

I've imported also labels traslated, and they work.

The problem arose only for xlf course.

 

rise 360
  • AngeloCruz's avatar
    AngeloCruz
    Staff
    2 years ago

    Hi there! I'm sorry to hear that you are having issues importing your translated file.

    I checked your file using Smartcat and it looks to be translated correctly. Have you tried clearing your browser's cache or using a different supported browser to upload your translated file?

    If the issue persists, I would suggest opening a support case here so that our Support team can take a closer look at your course and XLIFF files.

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