Forum Discussion
Rise360 section won't delete?
Long-time lurker, first-time poster....
I'm hoping this is just user error. When I try to delete this lesson, it just says "Processing" and won't go away. No matter how many times I refresh, close my browser, etc. Never had this issue before, not having any connectivity issues or anything.
Thoughts? TIA!
So, we have seen this rarely in training. The cause?? not 100% sure. But, a solution that seems to work is go back out to your list of Rise courses and select the Browser elipsis (the dots) next to the course and duplicate it. Then delete the original. The new duplicate should not have the issue.
Hi AdriannaBoris,
I just wanted to follow up after Ron suggested duplicating as a workaround. Glad to see you posting for the first time in the community! I'd be happy to help! Are you still running into this issue with deleting a lesson in your Rise 360 course? I tried replicating this but was unable to see the lessons displayed as you shared in your video.
Looking forward to hearing from you!
