Recording and Playback Issue
May 08, 2020
By
Rocky Shaw
In attempting to troubleshoot my current issue using Peek 360, I'm reaching out to see if anyone else had a similar issue and was able to get resolved. Currently using Rise 360 and recording and playing back just fine. When I attempt to use Peek 360, I cannot hear my voice during playback, but recording appears to be working. Also, when I first installed my new microphone, I was able to record and hear myself, but now, no. Using a newish Dell laptop with the May 9th installation of Peek 360. Any thoughts? Thank you.
1 Reply
Hello Rocky. I'm happy to help!
For good first steps, I'd like to try a simple Peek 360 repair since this is the only affected app. Here's how:
Also, can you share the selected option in Peek 360's recording control bar?
We'll look at our next steps from there!
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