Recording and Playback Issue

In attempting to troubleshoot my current issue using Peek 360, I'm reaching out to see if anyone else had a similar issue and was able to get resolved.   Currently using Rise 360 and recording and playing back just fine.  When I attempt to use Peek 360, I cannot hear my voice during playback, but recording appears to be working.  Also, when I first installed my new microphone, I was able to record and hear myself, but now, no.  Using a newish Dell laptop with the May 9th installation of Peek 360.  Any thoughts?  Thank you.

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