Hello I have uploaded a course to Review 360 for a client to have a look over. They have informed me that they can't view it unless they sign in to articulate. I know they haven't had to do this before. Is this a new policy? Thanks
It is not required to sign-in to Articulate or create an Articulate account. The people who review just have to provide an email address (without registration) in order to be able to add comments. It might be that they by accident (happened also in our team) clicked on "Sign in" instead of "Add a comment".
Dominik is correct that it's not required to create an Articulate account to view the course in Review. They'll just be prompted to enter their email address to post comments so they can receive notifications for replies If the client has created an Articulate ID in the past, for instance, while using a trial, they will be prompted to sign in.
As our documentation states: If their email address is tied to an Articulate ID and if they aren't already signed in, they'll be prompted to enter their password.
2 Replies
Hi Frazer,
It is not required to sign-in to Articulate or create an Articulate account. The people who review just have to provide an email address (without registration) in order to be able to add comments. It might be that they by accident (happened also in our team) clicked on "Sign in" instead of "Add a comment".
Hope that makes sense.
Best regards,
Dominik
Hi, Frazer!
Dominik is correct that it's not required to create an Articulate account to view the course in Review. They'll just be prompted to enter their email address to post comments so they can receive notifications for replies If the client has created an Articulate ID in the past, for instance, while using a trial, they will be prompted to sign in.
As our documentation states: If their email address is tied to an Articulate ID and if they aren't already signed in, they'll be prompted to enter their password.
I hope this helps!