We have a file that was sent to a client to review and the feedback came back that there was audio crossover when moving from slide to slide. I tested the link sent and it definitely did this.
However, when I published out and deployed to our LMS (Litmos) it worked fine.
Has anyone experienced this before and is this a known issue? Happy to send the link to support for review.
Hmm, that's really strange. Was that file published with the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.10.13923.0 in the bottom-right corner.
If you're already on the latest update, go ahead and send us the review link by clicking here. We'll give it a test and let you know what we find!
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Hi Ray,
Hmm, that's really strange. Was that file published with the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.10.13923.0 in the bottom-right corner.
If you're already on the latest update, go ahead and send us the review link by clicking here. We'll give it a test and let you know what we find!
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Thanks Alyssa. Apologies for the confusion on this. Our developer had not yet updated so it seems to have sorted out the problem.
Glad to hear it! Let me know if you have any other questions. 🙂
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