Hello. I am writing to you because in my Review 360 account, in the last project that we have uploaded, by clicking on "share" and clicking on the option that users without articullate ID can make comments, our client informs us that he tells him that he has to start session with articullate after entering an email.
This is normal? Aren't you supposed to sign up to be able to comment? Thank you-
Hello Fran, and welcome to E-Learning Heroes. 😊
Thanks for reaching out and sharing what your client is experiencing with your Review 360 project.
Folks without an account can comment using only an email if you've selected the option that users without an Articulate ID can comment. However, if their email address is tied to an Articulate ID and they aren't already signed in, it will prompt them to enter their password.
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Hello Fran, and welcome to E-Learning Heroes. 😊
Thanks for reaching out and sharing what your client is experiencing with your Review 360 project.
Folks without an account can comment using only an email if you've selected the option that users without an Articulate ID can comment. However, if their email address is tied to an Articulate ID and they aren't already signed in, it will prompt them to enter their password.
Review 360: Allow Reviewers to Comment Without an Account
If you'd like me to search for a specific email to double-check, please share it with me privately.