This is weird. There were screenshot with comments for each slide in the Articulate Review. But after refresh, those screenshots are gone. Anyway to get the screenshot back?
It looks like Jonathon already responded to you, and that email would come from Support@articulate.com You should have gotten an email confirmation immediately upon submitting and that would have your case number which I have as # 00942989
Did you receive that email or the one from Jonathan? It looks like it went out very early this AM (EST).
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Hi, Benny.
That's weird indeed. Would you mind sharing a link to you your Review item, please? If you'd rather not share it publicly, you can submit it here.
Thank you Justin. I have submitted the case through the link that you have provided. Hope this helps. Question - how do I follow-up with the case?
Hi Benny,
It looks like Jonathon already responded to you, and that email would come from Support@articulate.com You should have gotten an email confirmation immediately upon submitting and that would have your case number which I have as # 00942989
Did you receive that email or the one from Jonathan? It looks like it went out very early this AM (EST).
Hi Ashley,
I can confirm that I got Jonathan's email. Thank you for the follow-up.
No problem Benny and if you need anything else feel free to let us know here or reach out to Jonathan directly by responding to his email.
This discussion is closed. You can start a new discussion or contact Articulate Support.