How to influence the link of an embedded pdf in Rise?

Aug 25, 2022

Hi there,

if you embed a pdf in your Rise course, Articulate automatically creates the URL, in which the pdf opens once you click it. One of our clients seem to run into an issue when uploading the scorm package to their LMS, as the link to the pdf files exceeds the maximum length which their LMS accepts..

Is there any way to influence the URL, which Articulate builds?

Many thanks in advance!

Simone

1 Reply
Hazel Bartolome

Hi Simone! Sorry to hear that your SCORM package won't load in your LMS because of the long file name in the attachment block. There isn't a way to influence the URL.

Can you try troubleshooting your file in SCORM Cloud to check if the behavior is the same?
 
SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
 
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
 
If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue. 
 
If the course encounters the same issues in SCORM Cloud, please a case with us here so that we can investigate.